Area Manager

INTRODUCTION

At Averhealth, our mission is to reclaim lives, unite families, and strengthen communities by creating and providing the smartest, most innovative solutions for substance use disorder treatment and recovery. We seamlessly integrate every element of our clients’ testing needs including collections, laboratory services, results reporting, and every step in between. By joining Averhealth, you will become part of a friendly and fast-growing organization with an important purpose. Averhealth has a direct impact on someone’s road to recovery.

SUMMARY

Averhealth is seeking an experienced Area Manager to lead multiple patient care centers and teams in Idaho and Washington. The preferred candidate will have experience in managing daily operations of business for multiple locations and have a passion for the drug treatment community. This is a full-time exempt position with people and budget management responsibilities. Travel is required at least 50% of work time.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• Manages daily operations of approximately 8 collection locations and 9 virtual accounts.
• Provides leadership and management to ensure that the mission and core values of the Company are put into practice within the collection locations
• Directly manages all collection staff and lead collectors within collection locations
• Actively participate in new customer development
• Assists with the new-business set-up and implementation process
• Builds and maintains relationships with existing clients to include judges, probation departments, and other judicial officials
• Conducts customer training sessions
• Acts as a main day-to-day point of contact for customers
• Proactively identifies, addresses, and resolves any issues at collection locations or with clients
• Attends Drug Court staffing sessions, general sessions, and graduations on a regular basis
• Carries out management responsibilities in accordance with the organization’s policies and applicable laws
• Effectively manages sites through clear, direct and respectful communication
• Schedules staff in an effective manner based upon monthly testing calendars
• Manages site-specific metrics related to staffing
• Meets monthly KPIs
• Assists the training team with training initiatives at collection locations
• Fosters a success-oriented, accountable environment within the Company
• Encourages teamwork and collaboration with other locations
• Interviews candidates to fill open positions at collection location
• Takes accountability for collection locations’ actions
• Perform other work as required

EDUCATION AND EXPERIENCE

• A four-year college degree and at least 2-5 years of experience in a business management role strongly desired
• Experience in the criminal justice or testing industry is preferred

COMPENSATION AND BENEFITS

• $55,000 - $65.000 annual salary.
• Annual Performance Bonus
• Health, Dental, and Vision Insurance
• Company-Paid Disability and Life Insurance
• 401(k) with Company Match
• Unlimited PTO 
• 4 Hours of PTO for Community Service

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
• While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderat