Senior Director - Sales - Mount Sinai Health Partners

Mount Sinai is one of the largest non-profit health systems in the U.S., with a strong reputation and Top 20 national ranking for both care quality and research/education. Our health system has ~50,000 employees working together to provide care for millions of patients each year.

Mount Sinai Solutions (MSS) is a unique business unit within Mount Sinai dedicated to serving Commercially insured patients, whether through direct contracting with employers and unions, or via partnerships with companies that serve them. We currently serve over 450,000 patients in the New York area, via 35+ customers and 10+ partners, and a wide range of products ranging from virtual navigation services to specialty care products to worksite health centers.

We are looking for talented professionals that are passionate about developing a true system of care that can create market-leading value for our customers, members, and patients and:  

•    Are comfortable “playing up” and “playing down” as needed to accomplish business objectives 
•    Work productively amidst ambiguity
•    Thrive in fast-paced work environments
•    Seek to improve the status quo  

The Senior Director - Customer will lead the growth and success of Mount Sinai Solution's direct to customer business by leading new growth opportunities through direct-to-union, employer, and/or partner sales or account management. The Director will serve as the customer’s advocate, ensuring we meet their needs while aligning Mount Sinai Solution’s offerings to deliver superior outcomes and enhanced market share.

This position provides a unique opportunity to lead and grow high revenue accounts, lead sales strategy and sales operations, and direct go-to-market initiatives. Additionally, the Senior Director will provide valuable feedback to product development and strategic operations, representing the voice of the market. The role is highly visible, offering significant opportunities to engage with senior leadership within the Mount Sinai Health System and key stakeholders across the healthcare industry. 

 

Account Sales
•    Lead Mount Sinai Solution’s go-to-market strategy
•    Develop go-to-market strategy including market segmentation and channel strategy 
•    Lead and develop sales operations
•    Develop sales resources, deliver pitches, and guide prospects from initial engagement through contracting and implementation to support sales operations
•    Cultivate and support channel partnerships to expand the sales pipeline and manage existing prospects through the sales funnel

Other duties
•    Grow a team of account managers and sales associate to successfully deliver on growth goals
•    Support broader MSS team as a senior leader
•    Work across Mount Sinai Solutions and Mount Sinai Health System to deliver innovative solutions for employers, unions, and partners
 

Education and Experience
•    Graduate degree in Business or Healthcare Administration
•    7-10 years of experience with a minimum of 3 years leading partnerships, strategic account management, business development or driving sales of accounts of substantive size and scale
•    Experience with leading management consulting firm(s), benefits consulting firm(s), and/or payer(s) a plus
•    Proven experience in strategic account management, business development, or sales, ideally within the healthcare industry is a plus
•    Demonstrated success managing high-revenue accounts and driving growth through innovative strategies is a plus
•    Familiarity with employer-sponsored health plans, Union Health Funds, or similar healthcare customer segments is a plus
•    Experience in a fast paced, corporate environment

Additional Skills and Qualities
•    Expertise in using Microsoft PowerPoint in developing presentations
•    Strong communication and presentation skills
•    Self-motivated team player  
•    Passion for health care as evidenced by academic or personal pursuits and professional experience 

Compensation Statement

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $186,000.00 - $270,000.00 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

Non-Bargaining Unit, M1W - MSS Business Development - MSH, Mount Sinai Hospital

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedica