Group Lead, Account Management

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

We’re looking for a Senior Manager of Verticals, Account Management to join Snap Inc! You will work in a fun, fast-paced, and fluid environment. You will need to bring a creative mindset, detail-oriented focus, and strategic acumen in your approach to building and growing long term business partnerships across brands and their partners. 

What you’ll do:

• Support the revenue growth of your verticals at Snap

• Lead an account management team consisting of managers and individual contributors

• Partner with National leader of account management to set OKRs that align with broader organizational goals

• Drive team accountability to organizational goals through effective implementation of input metrics

• Partner with sales leadership to define headcount strategy; implement to ensure accounts and teams are resourced to maximize positive impact to the business and revenue goals

• Collaborate with cross functional leadership on strategic initiatives to ensure advertiser health and depth across key lines of business.

• Serve as an executive presence to high-value customer conversations focused on deep product or performance topics, including being a touchpoint as needed for our strategic clients at the Director, VP, or C-Level.

• Act as a thought leader on Snap’s product through an understanding of our client’s perspective; proactively advocate for product enhancements that will grow revenue or create new opportunities.

• Highlight and scale best in class work to drive consistency, elevate team’s depth of knowledge, and functional expertise

• Identify opportunities to create new expertise or build functional skill sets; partner with Sales Enablement to influence and implement training programs at scale

• Foster a culture that values and upholds Snap’s commitment to diversity, equity and inclusion

Knowledge, Skills & Abilities:

• Ability to communicate, present and influence credibly and effectively at all levels of the organization 

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills

• Ability to lead multiple projects with strong attention to detail

• Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action

• Ability to work in a fast paced environment and adaptable to change

Minimum Qualifications: 

• BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience

• 12+ years proven experience taking complex data and evaluating success metrics to create data stories that drive campaign performance or

• 12+ years working with clients to understand the brand strategy, product attributes, main competitors, and major issues facing their business while performing in-depth data analysis that deliver both short and long term strategies

• Experience in the digital media industry with a focus on performance and brand marketing, ad-tech, programmatic in real-time bidding marketplaces, or a related field

• 2+ years of experience managing a client services team

Preferred Qualifications:

• A passion for Snapchat as a user and knowledge of our ad products

If you have a disability or special need tha