Energy Market Analyst - LATAM

About Energy Exemplar 

In an era where the world is rapidly advancing towards a cleaner future through decarbonization, stakeholders from across the entire energy value chain are having to navigate the complexities of the energy ecosystem. We seek to enable our customers to do so with confidence.   

Our mission: Empowering Transformative Energy Decisions. 

Founded in 1999 in Adelaide, Australia, Energy Exemplar’s PLEXOS® modeling and simulation software is trusted by innovative organizations across the globe. On one unified platform, stakeholders from across the entire energy value chain are revolutionizing the energy ecosystem and seamlessly planning for the future of energy with unprecedented clarity, speed, and innovation.  

Our impact is global and is being recognized across the industry: 

• Finalist for the 2024 Reuters Global Energy Transition Awards in the 'Technologies of Change' category  

• Finalist for the 2024 Go:Tech Awards in the 'Most Innovative Use of Technology’ category 

• 2022 USEA/USAID Corporate Volunteer of the Year   

• 2022 Impact Award Winner for our impact on the energy industry and the current energy transition  

At Energy Exemplar, we believe in empowering our people by offering flexibility in how, when, and where they work. This flexibility has been a cornerstone of our success, fueling significant growth over the years, with the company expanding at an impressive rate of approximately 30% year over year. We understand that the best results come when our team members can balance their professional and personal lives, so we support various working arrangements that help you thrive. 

We don’t just celebrate the excellence of our products but champion the quality of our people. They own their outcomes and perform to their best – every day. whether you're working from home, in the office, or on the go. Our flexible work culture fosters innovation, collaboration, and trust, making it easier to stay engaged and connected, no matter where you are. That’s what makes us who we are and a great place to work. Our core values ‘Customer Success’, ‘One Global Team’, ‘Integrity and Ownership’ and ‘Innovation Excellence’ reflect the way we work and are always at the forefront of everything we do. 

About the Position

 

As a Solutions Support Engineer at Energy Exemplar, you will play a pivotal role in supporting customers from initial discovery to final sign-off. Your responsibilities will include understanding customer pain points, consulting on requirements, tailoring platform demos, and designing deployment strategies that align with their priorities.

The ideal candidate will provide expert guidance and support to our clients on best practices and current trends within LATAM power markets, leveraging technical modelling skills.

• Identify key customer needs and requirements, success metrics, and process gaps through comprehensive discovery sessions.
• Design and deliver impactful product demos that highlight the value of EE products.
• Utilize modelling skills to develop and validate solutions, ensuring they meet customer requirements and industry standards.
• Offer expert technical support to prospective clients, ensuring satisfaction throughout the presales process.
• Craft tailored solution and deployment strategies to meet customer needs.
• Create and refine training materials to improve the product knowledge and demo skills