Services Manager Onsite in Fort Worth

Requisition Number: 98915 

Location: This is a fully onsite position at our Fort Worth facility.

Monday- Friday 11 am- 7 pm 

  

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces™ list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

 

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

 

About the role

 

Key Responsibilities:

• Lead and develop a team of Services Supervisors and dotted lined to Configuration and Apprentice Technicians.
• Establish relationships with customer sales teams and pre-sales technical resources.
• Establish partnerships with various outside entities to evangelize our capabilities and expertise both within and outside of Insight.
• Support sales teams by updating and delivering on Managed Services SLA.
• Drive project delivery and business efficiencies.
• Develop new service offerings or methodologies to meet specific needs of the market or a client.
• Assess business opportunity and technical innovations.
• Conduct frequent 1:1s with teammates to establish a constant feedback loop.
• Motivate and recognize your teammates.
• Financial tracking for business you are responsible for.
• Drive various forms of business communications and documents such as presentations, white papers, case studies, etc.

 

• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

 

What we’re looking for

 

• 8+ years of experience in leadership roles.
• Experience leading a technical team with a strong preference to those who have led teams in a managed services business.
• Bachelor's degree in a technical or business discipline, or demonstrated performance in a technical work environment.
• Excellent communication, presentation, and strategy articulation skills across various audiences.
• Entrepreneurial spirit.
• Willingness to travel. (Typical travel is under 20% and closer to 5%.)
• Active DoD security clearance a plus.

 

 

What you can expect

 

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom