General Clerk - Surgical Waiting Room - 0.5 FTE - 12p-8:30p

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

General Clerk - Surgical Waiting Room - 0.5 FTE - 12p-8:30p

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

Operating Room-Cleveland Clinic Akron General

                      

Job Code

AK9928

                     

Shift

Day/Evening Rotation

                       

Schedule

12:00pm-8:30pm/5:00am-12:00pm

                       

Job Summary

USW Bidding Period: 10/14/2025 - 10/18/2025

                         

Job Details

USW Bidding Period: 10/14/2025 - 10/18/2025

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.   

As a General Clerk in Akron General’s Surgical Waiting Room, you will be responsible for opening and maintaining the surgery waiting room to receive patients, families and friends and supporting and maintaining communication between the OR, surgeons and waiting room guests regarding the status of surgical patients.  

A caregiver in this position works 12:00PM – 8:30PM.

A caregiver who excels in this role will:  

• Open and prepare the Surgery Welcome Center to accept patients, patients' families and friends in a clean, comfortable environment. 

• Obtain the operating room schedule from the O.R. control desk while documenting additions and cancellations throughout the day. 

• Greet patients, families and visitors in a kind and courteous manner. 

• Log the family/visitor on to the O.R. schedule and inform them about the purpose of the Surgery Welcome Center and the location of complementary hot drinks, rest rooms, and telephones. 

• Distribute pagers to family/visitors explaining their use and function.  

• Document pager distribution and retrieve them when appropriate. 

• Distribute tracker numbers and instructions to follow the patient's movement throughout the day. 

• Direct patients to the appropriate Registration Clerk. 

• Check-in patients and enter patients as arrived in the Epic system. 

• Hand out specimen collection cup to applicable patients with explanation of its use. 

• Monitor patient check-in status and call patients when they are late to determine status. 

• Assign and give directions to the use of the lockers for patient belongings. 

• Locate family/visitors for surgeons when requested directing them to a confidential conference room.