Quality Assurance (QA)/Quality Control (QC) Field Technician

Quality Assurance (QA)/Quality Control (QC) Field Technician
Location: Detroit MI - applicants must be located in Michigan to be considered

Ready to make a difference?
Join our team as a Quality Assurance (QA)/Quality Control (QC) Field Technician, supporting clean energy programs and under-served communities in Michigan. Working closely with the client and our nationwide implementation team, you’ll focus on bringing bill savings to customers, providing safer, more energy efficient homes, and ensuring energy grid stability across the State of Michigan.

This role will enjoy a field-based, independent, and flexible work schedule that allows you to experience something new every day! This role works closely with the client, partners, and our ICF team members to not only conduct field inspections after project completion, but also to conduct deep energy assessments, identify actionable solutions, and drive continuous improvement and best practices in energy waste reduction at the front end of projects as well.
Are you an effective communicator with field inspection or auditing experience, and working knowledge of energy efficiency programs? If so, then you have found the perfect job. Apply today!

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning
• Any many, many more *Ask your recruiter for more details!

What you will be doing:

• Manage and implement the field and internal verification process for Utility DSM programs including the selection and review of assignments, tracks performance against metric, and ensures all necessary forms and materials are completed.
• Regularly review program QC findings. Based on the findings, leverage best practices and continuous improvement to implement long term solutions in partnership with the client and ICF Program Managers
• Perform initial air leakage testing, and visual inspection of existing equipment within the home, including HVAC equipment, insulation, windows and household appliances
• Identify comfort issues and prepare detailed report summarizing opportunities discovered during the visit
• Interact with homeowners and tenants regarding energy efficiency and setpoints in their home
• Conduct home energy assessments in residential homes, entering attics, basements, and crawl spaces
• Recommend energy efficiency improvements
• Coordinate with the project team to implement recommended measures in the income qualified communities
• For market-rate customers, provide references or program materials for energy saving opportunities to the customer for consideration
• Coordinate with program Quality Assurance activities such as post-project field inspections and customer surveys
• Generate reports to audit, monitor and measure performance and relevant metrics
• Conduct internal and external trainings to include; webinars, tutorials and conference calls on relevant business processes and standards
• Must have a reliable vehicle for local travel. Requirements are up to 80% of the time throughout Southeast and Western Michigan in order to perform field inspections (reimbursement for mileage provided) 

What we need you to have (minimum qualifications): 

• 2+ years of energy efficiency, HVAC, weatherization and/or related experience 
• Able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements 
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have (preferred qualifications):

• Industry certifications including, but not limited to:
• Building Performance Institute (BPI) Certified Building Analyst or Energy Auditor
• Association of Energy Engineers (AEE) Certified Energy Manager or Energy Auditor
• Expertise in single family, multifamily or C&I sectors
• Expertise in business management, building construction, energy resources, or energy policy
• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE
• Experience working as part of a cross functional team

Professional skills you will use:

• Investigative mindset to identify high energy load root causes
• Technical background to not only understand the home energy usage, but also to make recommendations