Clinical Studies Coordinator - Mars Veterinary Health

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

*This position is a hybrid role, requiring 3x a week in a HUB location (Vancouver, WA or Santa Monica, CA*

Summary and Qualifications:

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Role Purpose

The MVH Clinical Studies Coordinator (CSC) is a specialized studies professional working with and under the direction of the MVH Director of Clinical Studies (DCS).  While the DCS is primarily responsible for the conduct and management of the clinical studies that MVH participates in, the CSC supports, facilitates, and coordinates the daily clinical study activities and plays a critical role in the conduct of the studies.  By performing these duties, the CSC works with the DCS, the MVH Clinical Studies Accounting (CSA) group, the study sponsors and the MVH study sites to support and provide guidance on the administration of the compliance, financial, personnel and other related aspects of the clinical study.

Essential Responsibilities and Tasks:

• Interfaces with MVH CSA team regularly to ensure work being completed by clinical study sites is reflected in financial reports and invoices to sponsors.  Regularly also ensures financial remuneration to MVH clinical study site investigators and technicians is being properly communicated and delivered. Assists the DCS in development of study budgets via Scope of Work (SOW) materials with the help of the MVH Pricing/Coding and CSA teams. Assists the DCS in development of reports reflecting study case accrual and financial reports (with the help of MVH CSA team) within and across studies compared to pre-study budgets and timelines.  Assists in study post-mortem reviews and generation of study site/investigator/technician reviews and grading to help delineate best site/investigator/technician teams for subsequent studies.
• Coordinates with DCS to ensure clinical studies and related activities are performed in accordance with sponsoring agency and MVH policies and procedures.  CSC will be the primary day-to-day liaison for the MVH clinical study sites.  CSC will have weekly conference calls with DCS to discuss current, finishing, and new possible studies. Assists the DCS and WoofU team in development of materials and tools necessary to appropriately train individuals involved in the conduct of the studies related to (but not limited to) protocol requirements, schedule of visits, execution of study plan, GCP (Good Clinical Practice), etc.  Maintains documentation of training. Cooperates with compliance and monitoring efforts related to clinical studies and reports instances of noncompliance to the DCS and sponsors.  Coordinates and facilitates monitoring and auditing visits with MVH study sites.  Notifies DCS and CMO of external audits by FDA.  Collaborates with DCS and study sites to respond to any audit findings and implement approved recommendations as necessary. Assists DCS & MVH CSA in communication of study requirements to all individuals involved in the study.  Provides appropriate training and tools for study team members. Documents date of training and signatures of study personnel trained on study specific training logs.
• Attends local or semi-local study site and/or investigator meetings (e.g., sponsor site initiation visits at West LA or similar local to semi-local sites).
• Establishes and organizes study files, including but not limited to, study and/or regulatory binders, study specific source documentation and other materials. Reviews and develops a familiarity with the sponsor contracts and conditions.  Works with the DCS to assure that the study is in compliance with all terms and conditions, including but not limited to training, conflict of interest disclosure, health and safety protections for participants and staff and any financial terms or conditions. Reviews and develops a familiarity with the study protocols, e.g., study proceedings and timelines, inclusion and exclusion criteria, confidentiality, etc.
• Works with the DCS to develop and implement enhanced study recruitment strategies (e.g., primary care DVM and/or tec