Solutions Engineer - Identity Security

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Role Overview

Palo Alto Networks is seeking a Solutions Engineer to support our Identity Security initiatives across the Central U.S. region, with a focus on Workforce Identity & Access Management (IAM) and Identity Governance & Administration (IGA).

In this role, you will partner with sales teams and customers to help organizations improve how they authenticate users, manage access, and govern identity across enterprise environments. You will work with both technical and business stakeholders to understand identity challenges, demonstrate Palo Alto Networks solutions, and support the design of practical identity architectures.

This role is ideal for curious technologists who enjoy learning by building and experimenting with systems, and who are excited to apply that curiosity in real customer environments.

What You’ll Do

• Partner with Account Executives and Sales Specialists to support customer engagements throughout the sales process
• Deliver product demonstrations and technical walkthroughs for prospective customers
• Assist in technical workshops, evaluations, and proof-of-concept engagements
• Help customers understand identity concepts such as authentication, access management, and identity governance
• Work with customers to explore integration options with directories, SaaS applications, and enterprise infrastructure
• Troubleshoot technical questions that arise during evaluations or demonstrations
• Communicate technical concepts clearly to both technical and business audiences
• Collaborate with teammates to share knowledge, improve demos, and strengthen the broader SE organization

Curiosity and Hands-On Mindset

We are looking for engineers who enjoy learning by building, experimenting, and digging into systems.

• You enjoy exploring how systems work by testing integrations, APIs, and authentication flows
• You like experimenting with new tools and technologies to understand how they behave in real environments
• You are comfortable troubleshooting configurations and figuring out why something works the way it does
• You enjoy sharing what you learn with teammates and customers

The best candidates are naturally curious technologists who enjoy tinkering with systems and learning through hands-on experimentation.

Identity Experience

• Experience working with Identity & Access Management (IAM), Identity Governance (IGA), or related security technologies
• Familiarity with identity concepts such as SAML, OAuth, OIDC, MFA, federation, directory services, and identity lifecycle management
• Exposure to identity platforms such as CyberArk, SailPoint, Saviynt, Okta, Ping, or Microsoft Entra ID
• Understanding of enterprise environments that include directories, SaaS applications, and cloud infrastructure
• Ability to troubleshoot integrations involving APIs, authentication flows, or directory services
• Familiarity with REST APIs and tools such as Postman or similar
• Comfortable working with command-line tools and basic scripting when troubleshooting integrations or testing APIs
• Exposure to major clou