Case Aide (Social Service Assistant)

Initial Posting Date:

04/07/2026

Application Deadline:

04/14/2026

Agency:

Department of Human Services

Salary Range:

$4,124 - $5,714

Position Type:

Employee

Position Title:

Case Aide (Social Service Assistant)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Imagine working with a team that is committed to serving children, families, and communities. Each day you have a unique opportunity to be involved with several different cases, interact with a wide range of people, and enjoy a position where each day is unique. Ready to make a difference? We’re looking for two Case Aides to join our team.

We are currently seeking a Case Aid (Social Service Assistant) to join our team at our Midtown Portland office, located at 815 NE Davis St.

Summary of Duties

As a Case Aid, you will:

• Provide administrative support to caseworkers by assisting administrative tasks like case notes, documentation, and coordination of appointments and forms for families.

• Gather and enter information from collateral contacts into the agency’s electronic system.

• Supervise initial visits for children in foster care and facilitate transportation and family visitations.

• Assist in locating relatives for parent searches, placements, or safety service providers.

• Support caseworkers with home visits, client contacts, and transportation of clients, medications, and ensure children in care meet medical and mental health assessment timelines.

• Communicate with community partners to coordinate resources and support for children and families, maintaining a resource spreadsheet by neighborhood or school district.

• Attend case-related meetings, staffing, and conferences to support casework activities.

• Assist with risk and safety assessments and help engage children in temporary placements.

Minimum Qualifications

• One year of experience working in a human services or behavioral health setting;

OR

• An associate degree in any field;

OR

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience working in Human Services or Social Services.

• Experience provides various levels of supervision and support for children and families.

• Experience engaging and building rapport with children, families, and community partners.

• Demonstrated documentation skills, including correct grammar and ability to proofread their work.

• Demonstrated computer experience that includes, operating computer software, learning new software, and typing.

• Experien