Senior Manager/Director, Sales Strategy - Agentforce and Data Cloud

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Overview of the Role:
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are looking for a highly strategic and results-driven Senior Manager, Sales Strategy & Operations to help drive the success of Agentforce and Data Cloud. This is a high-impact role at the center of Salesforce’s evolution toward a consumption-based sales model, playing a critical part in shaping the future of how we sell AI and data-driven solutions.

As a trusted advisor to sales leadership, you will lead strategic planning, sales optimization, and operational execution to accelerate business growth. You’ll collaborate with cross-functional teams—including Finance, Marketing, Employee Success, and Operations—to drive insights, optimize processes, and implement key go-to-market initiatives.

This role requires strategic thinking, analytical rigor, and a bias for action to execute high-priority projects, ranging from go-to-market planning to territory alignment, pipeline analytics, and business performance reviews. The ideal candidate thrives in fast-paced environments, can navigate ambiguity, and has a passion for driving operational excellence.

We’re looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively
 

Key Responsibilities

• Lead Go-To-Market Strategy: Design and implement all aspects of the annual sales strategy planning cycle, including account segmentation, resource allocation, territory planning, quota setting, and compensation strategy.
• Define & Optimize Performance Metrics: Establish key performance indicators (KPIs), build reports and dashboards, and analyze data to provide actionable insights that improve sales efficiency.
• Accelerate Consumption-Based Selling: Shape and define the future of consumption-based sales models for Agentforce and Data Cloud, working closely with stakeholders to drive adoption and execution.
• Drive Forecast Excellence: Lead forecast management processes to ensure sustained, predictable growth, including coordinating weekly forecast calls and tracking pipeline performance.
• Support Executive Strategy Reviews: Develop executive-level presentations for leadership, organize quarterly business reviews, and provide strategic recommendations based on data-driven insights.
• Enable Cross-Functional Collaboration: Partner with key teams to improve operational processes, troubleshoot business challenges, and drive scalable solutions.
• Conduct Advanced Analytics: Perform ad-hoc deep-dive analyses on customer segmentation, sales trends, whitespace opportunities, and other critical business drivers.
   

Qualifications

• 5–7+ years of experience in sales strategy, business operations, or consulting, ideally in SaaS or technology-driven organizations.
• Strong quantitative analysis skills.
• Experience developing go-to-market strategy and sales operations frameworks.
• Proven ability to turn data into actionable insights and present recommendations to senior leadership.
• Exceptional communication and stakeholder management skills, with the ability to influence at all levels.
   

Preferred Qualifications

• Experience in establishing and scaling consumption-based selling models and driving customer adoption with our customers
• Strong track record of aligning cross-functional teams to drive measurable busin