Sales Associate

Sales Associate

Location: Westport, CT

Job Type: Part Time

Compensation: $18 per hour

Schedule/Availability:

· Must be available and able to work weekends (sat AND sun) regularly.

· Must have availability to work 4 days per week.

· Must be able to work 16 hours per week on average, with the ability to flex to 24 hours.

· Must be available to work during Clinic Operating Hours (as posted on website *subject to change).

· You must be able to commit to a schedule made 60 days in advance.

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.

 

ESSENTIAL FUNCTIONS

Sales & Client Experience

· Lead by example in achieving daily sales and conversion goals.

· Deliver exceptional client service by educating clients on products, memberships, and treatments.

· Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.

· Reinforce Skin Laundry’s service standards and brand values during every client interaction.

 

Operational Execution

· Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.

· Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.

· Ensure cleanliness, organization, and merchandising standards are consistently met.

· Execute operational checklists and compliance tasks as directed by the ACM or CM.

 

Team Support & Peer Leadership

· Provide on-the-floor coaching and real-time feedback to Sales Associates.

· Support onboarding and training of new team members under ACM/CM guidance.

· Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.

· Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety

· Follow and reinforce all operational policies and loss prevention procedures.

· Report any safety, compliance, or operational concerns promptly.

· Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

 

MARGINAL FUNCTIONS

· Participate in regional meetings, trainings, or team events as assigned.

· Assist with in-clinic activations, promotional events, or marketing initiatives.

· Provide occasional coverage for peer shifts to ensure continuous operations.

 

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational

· Intermediate knowledge of retail operations, POS systems, and cash handling.

· Familiarity with Zenoti or similar scheduling and sales software.

· Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership

· Advanced interpersonal skills with the ability to coach peers and foster teamwork.

· Strong communication and problem-solving abilities.

· Reliable, proactive, and accountable in daily execution.

Experience & Education

· Minimum 1–2 years of retail, hospitality, or service experience required.

· Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

 

In-Person Connections

The Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks:

· Skin Laundry Employee Treatment & Product Discount Program.

 

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