Advisor, Knowledge Management, Learning & Communications, PRO-WASH & SCALE (P3)

Summary

PRO-WASH & SCALE, or Practices, Research, and Operations in Water, Sanitation, and Hygiene and the Strengthening Capacity in Agriculture, Livelihoods, and Environment, is under the Implementer-Led Design, Evidence, Analysis and Learning (IDEAL) Activity funded by the United State Agency for International Development (USAID). PRO-WASH & SCALE aims to strengthen the implementation of interventions in food and nutrition security activities, such as WASH, integrated water resource management, agriculture, natural resource management, and livelihoods interventions.

The Advisor, Knowledge Management, Learning, and Communications (KLC) leads knowledge management, learning, and communications efforts including working with technical staff to design and implement quality in-person and online training and learning events, webinars, and products. The Advisor manages external and internal knowledge management (KM) activities, as needed, while primarily managing KLC efforts for PRO-WASH & SCALE. The Advisor is a member of both the KLC unit and PRO-WASH & SCALE team.

What You’ll Be Doing (Essential Duties)

Knowledge Management, Learning, Communication, and Documentation (75%)

• Design and implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities, tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact.
• Develop and update program materials—in collaboration with technical team members—that promote and increase understanding of PRO-WASH & SCALE’s work, including but not limited to:
  • PRO-WASH & SCALE pages on the FSNNetwork.org website.
  • Two (2)-page overview and slide deck.
  • a monthly newsletter focused on PRO-WASH & SCALE’s technical topics aimed at humanitarian and development professionals globally.
  • event materials, i.e., conferences, trainings, etc.
• Develop learning products that reflect industry standards in adult learning, knowledge transfer and application and are compelling to intended audience(s), by working closely with technical team members and partners. This will include:
  • Recommend product formats that will facilitate the intended audience’s learning.
  • Develop, and adherence to, uniform standards, formats, and style guidance for publications, materials, and presentations, especially for PRO-WASH & SCALE
  • Copy-edit to ensure consistent tone, voice, flow, and structure.
  • Review and revise content according to style guide, and in collaboration with technical teams for accuracy.
  • Ensure content is accessible for people with disabilities and 508 compliant.
  • Provide graphic design support, i.e. template/layout development, illustration suggestions, and working with graphic designers, as needed.
  • Identify and manage consultants and vendors working on special projects, e.g. instructional design, translations, interpretation, and copy-editing.
• Update and design socialization plans for PRO-WASH & SCALE’s key audiences:
  • Update audience mapping, as needed.
  • Assess knowledge and learning needs and work with internal teams, consortium partners, implementing partners, and donors to support PRO-WASH & SCALE knowledge management and learning activities.
  • Proactively disseminate products, events, and materials to relevant websites, generating demand for PRO-WASH & SCALE services.
• Contribute intentionally to PRO-WASH & SCALE’s learning and continuous improvement Working closely with the Director and the PRO-WASH & SCALE team to:
  • Conduct after-action reviews.
  • Facilitate pause and reflect sessions.
  • Track the production and dissemination of
  • Collect and analyze performance indicator data, e.g. number of resource downloads from the website, number of newsletter opens/clicks, etc.
  • Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities.
• Support the knowledge management and communications activities of the IDEAL team and others via partnership.

Event Management (25%)

• Lead the planning of PRO-WASH & SCALE’s online and in-person events ensuring well prepared and high-quality events.
• Creating a detailed implementation plan with clear roles and responsibilities for each team member; this will support technical staff.
• Ensure meetings and events are designed to be interactive, engaging, and participatory. Work with technical teams to apply adult learning and participative approaches to enhance peer-to-peer c