Jobs and Careers

Customer Service Representative

United Statesfull_timeVerifiedPosted 13 Jan 2026

About the role

Hood Distribution, established in 1899, is a wholesale distributor of hardwood lumber & plywood as well as related specialty wood products. We currently have twenty-three locations, providing distribution into the eastern US as well as the Caribbean markets. Our primary customers turn our wood into something special. Responsibilities:

Assists customers and sells a specific line of merchandise for retail operation.
Receives merchandise, totals bill, accepts payment, and makes changes for customers.
Stocks shelves, counters, or tables with merchandise.
Set up advertising displays or arrangements of merchandise on counters or tables to promote sales.
Marks merchandise.
Obtains merchandise requested by customer or receives merchandise selected by customer.
Answers customer's questions concerning location, price, and use of merchandise.
Wraps or bags merchandise for customers.
Cleans shelves, counters, or tables.
Removes and records amount of cash in register at end of shift.
May enter sales discount to determine price.
May keep records of sales, prepare inventory of stock, or order merchandise.
May be designated according to product sold or type of store.

Additional: Hood Industries offers a competitive salary and an excellent benefits package including medical, employee assistance program, dental, vision, cancer, life, 401k, flexible spending account, and LTD, available first of the month following completion of one month of continuous full-time employment. Hood Distribution requires that applicants provide authorization and consent to a background check and a drug screen to continue in the selection process. All employment offers are contingent on meeting our background check standards and successful passing of required drug test. If hired, you will be required to provide documentation indicating your legal right to work in the U.S. An Equal Opportunity Employer