Senior Strategic Partnership Manager - Payment, Identity & Integrity

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Since pioneering ridesharing in the United States, we've grown into a comprehensive transportation platform facilitating billions of rides across the US and Canada. We're committed to creating an open, inclusive, and diverse organization that empowers riders to connect with their communities and reach destinations with ease.

About the Team

The Payment, Identity and Integrity (PII) organization is the financial backbone of Lyft, powering essential e-commerce systems that serve our diverse customer ecosystem including riders, drivers, micromobility users, and B2B partners. We:

• Manage billions of dollars in payment transactions across multiple countries
• Combat identity theft and financial fraud to protect our users
• Oversee 20+ strategic partnerships to optimize costs while driving growth
• Build payment, identity and integrity products for our customers that directly drive ride volume

We're seeking an exceptional Senior Strategic Partnership Manager to craft and execute world-class, customer-centric payment strategies. The ideal candidate will combine technical expertise with creative problem-solving, strategic vision, and analytical precision. Success in this role requires outstanding collaboration skills, customer-focused thinking, and the ability to thrive in our dynamic, fast-paced environment.

Responsibilities

• Identify emerging payment trends and innovations to incorporate into Lyft's roadmap
• Develop and implement comprehensive payment strategies aligned with business objectives while enhancing customer experience
• Provide metrics and reporting on payment product performance to executive leadership
• Build and nurture strategic partner relationships, serving as the primary liaison between partners and Lyft's internal teams
• Identify, evaluate, and negotiate with potential new partners to strengthen our payment ecosystem
• Serve as a technical subject matter expert for payment processing, tax reporting, and regulatory compliance
• Collaborate with engineering and data teams on API integrations and data processes with external vendors
• Lead the development of technical documentation for partnership initiatives
• Drive collaboration across product, engineering, finance, and tax teams to execute strategic payment initiatives
• Lead and motivate cross-departmental teams to achieve organizational objectives

Experience:

• Bachelor's degree in Finance, Business, or related field
• 8+ years of experience in partnerships, product management, or consulting within the payments industry
• 4+ years in management consulting, strategy operations, or program management within high-growth technology, fintech, payments, or ridesharing sectors
• Demonstrated proficiency with SQL for data-driven performance measurement and analysis
• Strong record of cross-functional leadership and stakeholder management
• Deep understanding of payment processing systems, payment methods, routing, and industry regulations
• Comprehensive knowledge of emerging payment trends and innovations
• Ability to translate complex technical and financial concepts for diverse audiences
• Outstanding communication and presentation skills with experience presenting to executive leadership
• Exceptional organizational abilities with demonstrated success managing competing priorities
• Strategic thinking with a customer-centric approach to problem-solving
• Ability to thrive in fast-paced environments with changing priorities
• Preferred:
  • MBA, CPA, or equivalent advanced certification
  • Experience with international payment systems and regulations
  • Knowledge of identity verification and fraud prevention technologies

Benefits:

• Great medical, dental, and vision insurance options with additional programs available when enrolled
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• 401(k) plan to help save for your future
• In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Subsidized commuter benefits
• Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity employer committed to an inclusive workpla