Fullstack Engineer - Customer Delight - 100% Remote - Europe

NOTE: This is a FULLY remote role, but the candidate must be within the EMEA region to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within the EMEA region.

Hostaway is the market-leading SaaS scale-up transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our customers, and the industry.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the Team

The Customer Delight team is dedicated to creating premium customer experiences. We work across the full Hostaway platform to automate processes, build proactive features, and deliver improvements that our customers feel every day. We act as a “solutions team” within engineering—solving both urgent, high-visibility issues and broader initiatives that span multiple areas.

About the Role

As a Fullstack Engineer (PHP, React), you’ll deliver rapid fixes and long-term enhancements that make a visible difference for our users. You’ll own projects end-to-end, collaborating across teams to identify and resolve friction points. Self-starters can thrive—taking ownership of problems, driving solutions across domains, and making a tangible impact. Your work will directly contribute to measurable gains in customer satisfaction (NPS/CSAT) and position you as a go-to engineer for impactful, cross-domain solutions.

What You’ll Do

• Build and improve full-stack features (PHP backend, React frontend) to enhance customer experience.

• Deliver quick, high-quality fixes for urgent issues.

• Lead initiatives like platform localization, design system migration, and customizable notifications.

• Collaborate with Product, Support, and other teams to identify and resolve friction points.

• Automate workflows to reduce support load and empower users.

• Contribute to technical discussions and raise engineering standards.

Requirements

• 3-5+ years of experience in full-stack software engineering (SaaS preferred).

• Strong proficiency in PHP and React, plus comfort working across frontend, backend, and integrations.

• Proven ability to debug complex issues and design pragmatic, customer-focused solutions.

• Curiosity, adaptability, and a bias toward action - you enjoy variety and thrive in fast-moving contexts.

• English proficiency (C1 or above).

What we offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.