Business Development Mgr., DSP Value Added Services

Amazon's Worldwide Delivery Service Partner (DSP) Value-Added Services team seeks a dynamic Business Development Manager to grow our vendor network across US and Canada. As the primary point of contact for prospective vendors, you'll lead strategic sourcing and partnership development to support our network of 2,000+ entrepreneur-owned delivery businesses. Operating at the intersection of global strategy and regional implementation, you'll manage a robust deal pipeline, conduct vendor assessments, and ensure smooth onboarding execution while providing valuable market intelligence. You'll identify and onboard high-quality vendors providing essential business services that help DSPs reduce cognitive load, operate safely and efficiently, and maintain compliance with Amazon's program standards. This unique role offers the opportunity to shape the future of Amazon's DSP ecosystem by building partnerships that deliver meaningful value to our delivery partners while leveraging standardized processes and identifying opportunities for optimization.

About the VAS Team: The Value-Added Services (VAS) team plays a crucial role in enabling DSP success. We source and manage fit-for-purpose, cost-effective products and services that support the operational demands of last-mile delivery while ensuring compliance with Amazon's program standards. Our team is dedicated to developing solutions that help DSPs reduce cognitive load, run safe and efficient operations, and improve profitability through strategic sourcing and vendor deals.

The Successful Candidate:
We're seeking a strategic and results-driven professional with strong business acumen and proven experience in business development, vendor management, or partnership programs. The ideal candidate will be a self-starter who thrives in fast-paced, ambiguous environments while maintaining high execution standards and global alignment. You'll need exceptional relationship-building capabilities, project management skills, and the ability to influence effectively across all organizational levels. We value candidates who balance strategic thinking with tactical execution, demonstrate sound judgment in vendor selection, and show creativity in solving complex business challenges. Experience with small-to-medium businesses or logistics industry is preferred, as is familiarity with vendor management systems and contracting processes. This role requires domestic travel approximately 20-30% of the time to support vendor relationships and program initiatives.


Key job responsibilities
- Take the lead to identify, evaluate, negotiate, and manage complex and high-profile partnerships that create new capabilities or significantly advance operational capabilities of DSPs
- Build and maintain robust deal pipeline through proactive vendor identification, qualification and relationship development
- Conduct strategic vendor assessments against established criteria and prepare recommendations for selection
- Implement and optimize standard operating procedures for vendor evaluation and onboarding
- Serve as primary point of contact for prospective vendors, coordinating cross-functionally to ensure smooth integration
- Generate market intelligence by monitoring competitive landscape and trends in the last mile delivery space, identifying emerging vendors and providing insights to inform global strategy.
- Create and maintain detailed documentation of vendor interactions, deal status and pipeline health
- Develop regional communication plans to promote new vendor offerings to DSPs
- Partner with global VAS leadership on strategy alignment and quarterly business reviews

Basic Qualifications

- Experience structuring and negotiating complex agreements and leading cross-functional groups to orchestrate and successfully complete deals
- Experience in developing, negotiating and executing business agreements
- Experience with sales CRM tools such as Salesforce or similar software
- Experience with business development, partnership management, or sourcing new business
- 5+ years of developing, negotiating and executing business agreements experience

Preferred Qualifications

- MBA
- Experience working with technical and product stakeholders to define requirements, prioritize features, and influence product roadmaps
- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units
- Experience in setting up and managing a sales pipeline
- Experience interpreting data and making business recommendations

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