Senior Manager, Employee Experience

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Senior Director of Employee Experience, the Senior Manager, Employee Experience will manage rising operational complexity across multiple hub cities while taking on the critical analytics load required to support our PBPs and the business to drive deeper insights and broader impact. We are looking for a candidate who possesses very strong project management skills, is a compelling communicator, and a rigorous analytical thinker, but who still maintains the "human touch" that our employees expect. If you thrive at the intersection of data-driven insights and people-centric culture, this is your role. 

This position is based in NYC and operates under a hybrid model with three days per week in our HQ at 60 Madison Ave office reqiured.

What you’ll do: 

• Project Leadership: Lead the planning, communication, and rollout of complex, high-impact cultural initiatives across the company. 
• Thriving Strategy: Lead the continued evolution of Spring Health’s culture through the execution of our engagement survey (Thriving Index) and design programs that address our greatest opportunities to Thrive.
• People Analytics: Be a strong partner to manage the analytical load for EX and PBPs to provide deeper organizational insights, replacing manual processes with scalable, AI-driven solutions.
• Hub Operations: Manage the operational complexity of creating a consistent employee experience across multiple hub cities. Ensure that behaviors and programs are designed to optimize thoughtful use of our workspaces.
• Resilience: Naturally persistent and resilient - can lean into ambiguity and juggle multiple complex priorities without getting stuck in the weeds.

What success looks like: 

• Thriving Index score is maintained or elevated to a 75 average score
• Consistent Thriving (75) experience across multiple hub cities.
• Successful, on-time launch and build out of new hub offices 
• 100% of PBPs are supported with analytical insights to support business stakeholders

What you’ll bring:

• 5+ years of experience leading initiatives across employee engagement or organizational development.
• Proven track record of end-to-end experience building, launching, and managing large-scale employee engagement and experience initiatives in a high-growth, fast-paced organization.
• Track record of building and evolving high-impact people programs tied to measurable business outcomes.
• Familiarity with AI enablement tools.
• Exceptional executive communication skills; written, verbal, and visual
• Exceptional organizational skills.

The target base salary range for this position is $147,140 - $183,930 and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors