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AIM Services Analytics AVP

Citi
AMRUTHAHALLI, NH 7,INTERNATION, India, Indiafull_timeVerifiedPosted 31 Jul 2025

About the role

TEAM DESCRIPTION

•    The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
•    The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.

ROLE DESCRIPTION
•    The role will be Asst. Vice President (C12) in the TTS Analytics team
•    The role will report to the VP or SVP leading the team
•    The role will involve leading a team of 3 to 6 analysts 
•    The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
•    This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders


Qualifications:

  • 7-10 years of experience

  • Ability to communicate technical information to both technical and non-technical audiences required

  • Problem solving, root cause analysis skills required

  • Ability to focus on multiple priorities and drive solutions in a fast paced working environment

  • Relevant work experience in data quality, data analytics, data management within the financial services industry required

  • Outstanding analytical and problem-solving skills


Education:

  • Masters (preferred) in Engineering, Technology, Statistics, Economics or similar quantitative disciplines


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Decision Management

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Job Family:

Specialized Analytics (Data Science/Computational Statistics)

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

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Company

Citi

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