Client Service Representative - Fleetworthy

We Speak Safety and Efficiency:  

In September of 2024, Bestpass, Fleetworthy, ExpressTruckTax and Drivewyze rebranded as Fleetworthy. This rebrand reflects our ongoing mission to simplify fleet safety, compliance, and toll management under one unified brand.

Fleetworthy is revolutionizing road safety and fleet management with a command center for safety, compliance, and efficiency. Our connected suite provides real-time insights and control, enabling customers to maximize efficiency, reduce risk, and save money.

With technology that unifies safety, compliance, toll management, weigh station bypass, and more, Fleetworthy empowers organizations to perform at their best. We simplify operations to ensure every vehicle and driver is not just compliant, but beyond compliant.  Supporting millions of drivers and vehicles, Fleetworthy is leading a new era in road safety and fleet technology.   

At Fleetworthy, you’re in the driver’s seat! 

We are currently looking for a Client Service Representative to join our Fuel Tax team in Madison, WI.

Job Duties:

• Work with clients to obtain required data and documents
• Provide account information as requested
• Proactively reach out to clients for needed information and/or paperwork
• Analyze, validate, compile, and file customer tax reports
• Process and contact new clients to review and set-up their specific account/services
• Work with customers to establish and maintain relationship
• Gather web access level information and documents from the customer
• Data entry and validation
• Provide accurate and timely information regarding our service, products and processes.
• Recognize and correct inconsistencies in data and documents.

Experience:

• Customer service: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)
• Excellent attention to detail

This is an hourly position with starting pay ranging between $17 - $19

 Work Location: In office. This is NOT a remote position.

 

What Drives Us to Work Every Day: 

• We are laid back but always professional. 
• We pride ourselves on making a difference, to our employees, clients, and their businesses. 
• We love “quirky” and accept team members for who they are & what they bring to the table. 
• We are proud to build all our relationships based on transparency and trust. 
• All our teams consist of top talent who are energetic, inquisitive, and love jumping out of bed each day because they know they can and will make a difference! 

We care about your Zen: 

• A flexible work environment. 
• An amazing benefits package so you can rest assured your needs are taken care of. 
• Paid time off so you can have time to relax and experience a healthy work-life balance.
• A 401K plan with an impressive company match. It’s never too early to start saving for retirement!
• Health and wellness-focused work environment with office fitness challenges, and plenty of outdoor space to take a walk or just clear your mind.
• We reward success with promotions from within and encourage all employees to switch lanes and check out other departments.
• We pay hefty referral bonuses to all employees who refer family and friends! 

 Bestpass Core Values – We are 1TEAM 

• People 1st - People 1st! We win as a team by collaborating, having each other’s backs, and bringing out the best in each other. We always treat others as they would like to be treated.  
• Trust - We inspire trust by delivering on our promises, owning outcomes, being transparent in our communications, and acting with integrity.    
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