Account Management Executive, Behavioral Health, EAP

Anticipated End Date:

2025-10-13

Position Title:

Account Management Executive, Behavioral Health, EAP

Job Description:

JR166908 Account Management Executive, Behavioral Health, EAP

Responsible for the proactive management, retention, and revenue growth of assigned Carelon Behavioral Health employer accounts.  Independent development of Sales and retention strategy for assigned customers, market segments and our geographic areas.  Assists in the development, launching, and maintenance of new services, products, and programs. Typical group size is 10,000 and larger. 

Location: Hybrid 1: This role requires associates to be in-office 1 day per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How will you make an impact:

• Proactive and predictable schedule of live/virtual employer account outreach to continually identify program success and areas of opportunity to improve value offering.

• Defines and executes account management and retention strategy for a defined book of accounts, geographic area, and or market segment. 

• Identifies opportunities and executes strategies for penetration and up- sales. 

• Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff. 

• Responsible for growing company business within existing accounts. 

• Provides support with RFI, and RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities. 

• Develops and leverages effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets. 

• Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations. 

• Coordinates and controls new business implementation activities. 

• Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly. 

Minimum requirements:

• Requires a BS; 10 years of experience in account management and or sales: or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• Prior experience managing employer EAP benefit accounts.

• Excellent written and verbal communication skills.

• Proven ability to prioritize and manage multiple tasks simultaneously.

• Solid understanding of profitability and loss principles.

• Skilled in identifying opportunities and challenges and developing and executing effective strategies.

• Availability of working from one of our Pulse Point offices four times a month.

• Willingness to travel up to 10% of the time.

• Candidates from all states are welcome, but they must reside within commuting distance of a Pulse Point office location where we have an office to be considered.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

SLS > Sales - General

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and be