Pharmacy Informatics Spec

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Job Summary:

The Pharmacy Informatics Specialistis a Licenced Pharmacist professional that assists with the planning, implementing, testing, training and support of assigned pharmacy clinical information systems. Through academic and clinical preparation, the individual possesses advanced clinical experience, and utilizes this expertise to support and promote the delivery of safe, age appropriate and culturally aware patient care through the use of information technology. Will participate in the development of project plans, system support and routine maintenance of application related to clinical and pharmacy support. Facilitates optimization of the availability of clinical data to monitor patient outcomes and improve clinical performance. Responsibilities include system-wide and division projects, staff education, multidisciplinary collaboration and consultation and support of system-wide goals and projects. Works with other departments to accomplish the goals established for projects.

Core Responsibilities and Essential Functions:

Develops, tests and coordinates efforts to build/configure clinical applications including tables, master files, dictionaries and other related system build/configuration activities. * Analyzes clinical workflows and be able to promote process changes to support the proficient use of the system. * Assists in the development of project-specific work plans, testing plans, go-live plans, task sequencing, and the extent to which tasks can be performed concurrently. * Facilitates the development of computerized documentation tools. * Maintains system documentation of the Epic applications. * Maintains current documentation of the assigned clinical applications. * Works to ensure compliance with HIPAA and other regulatory requirements. * Serves as a resource for clinical leadership and staff. * As necessary, maintains clinical policies and procedures, as they relate to computerized documentation. * Coordinates complex projects and assists project leader and manager where appropriate. * Provides status reports as requested in a timely manner. * Assist in planning phases of new systems and future growth. * Participates in the development of project-specific work plans and tasks. * Perform application build/configuration tasks per the project plan. * Provides leadership on assigned projects. * Researches specifications, plans, and if assigned, leads team through implementation including testing, training and ensuring quality assurance as related to hardware platform, operating system and / or software upgrades. * Analyzes and evaluates present or proposed business procedures or problems to define data processing needs and work flow. * Prepares detailed flow charts and diagrams outlining systems capabilities and processes. * Researches and recommends hardware and software development and as needed, additional tools. * Uses judgment and seeks assistance when guidelines, policies, and processes are inadequate, significant deviations are proposed, or when unanticipated problems arise. * May mentor and/or lead staff as associated with operational improvement processes and / or projects. * Records and maintains hardware and software inventories and user access and security as outlined in policies. * Maintains current knowledge with respect to relevant technology, equipment, and/or systems. Provides advanced level support support of multi-user Pharmacy Based Applications, including System Build, Facility Based Formulary Management, system configuration, training, maintenance, and support of these systems. * Helps identify, monitor and resolve outstanding system/application problems and issues with clinical applications in a timely manner. * Be proficient in one or more clinical applications so as to act as the system expert and liaison to end-users. * Demonstrates the ability to learn and improve troubleshooting skills by actively participating in education programs. * Performs on-call support for systems. * Assess situations and provides a professional and timely status under urgent conditions. * Troubleshoots and resolves, or coordinates appropriate resources for hardware, software, and / or connectivity problems, including user access and component configuration. * Provides advanced technical assistance and maintenance support to end users including, but not limited to, serving as first level support when assigned. Service should adhere to current service level agreeme