Administrative Associate V

Job Title

Administrative Associate V

Agency

Texas A&M University

Department

Texas A&M University School Of Law

Proposed Minimum Salary

$20.00 hourly

Job Location

Fort Worth, Texas

Job Type

Staff

Job Description

What We Want

The School of Law is seeking an Administrative Associate who brings strong organization, clear communication, and a warm, professional presence to a busy academic office. In this role, you’ll help maintain accurate records and spreadsheets, manage filing systems and tracking logs, and serve as a helpful first point of contact for student and registrar requests. You’ll use your customer service skills, attention to detail, and knowledge of the Microsoft Office Suite or data‑entry tools to route inquiries, support daily workflows, and keep information moving smoothly. You’ll also assist with administrative processes such as verifying forms, monitoring expenses, coordinating travel, managing inventory, and supporting exam‑related activities. This position is ideal for someone who can provide a high level of administrative support through multitasking, taking initiative and successfully working with others to create an efficient, supportive environment for our office community.

What You Need to Know

Salary: $20.00 - $23.00/hourly (Compensation will be commensurate to the selected hire’s experience).

Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section. 

Qualifications

Required Education and Experience

• High school graduation or any equivalent combination of education and experience.

• Five years of experience in general office or clerical work.

Preferred Education

• Associate's Degree.

Preferred Qualifications

• 3-5 years of full-time experience in a student affairs; student services; registrar, admissions or similar higher education office.

• Notary Public or willingness to train and serve as Notary Public.

• 1 year of front facing customer service or receptionist experience.

Knowledge, Skills, and Abilities

• Knowledge of Microsoft Office Suite and/or data entry applications.

• Strong customer service skills

• Strong verbal and written communication skills.

• Strong interpersonal and organizational skills.

• Maintains professionalism and composure.

• Ability to demonstrate initiative by independently taking action to solve problems.

• Attention to detail. 

• Ability to multitask and work cooperatively with others.

• Inventory management of supplies and office equipment

• Ability to manage expenses for travel and other department needs

• Ability to manage and maintain accurate spreadsheets and

• Record tracking management skills.

• Strong understanding of policies and procedure.

Essential Duties/Tasks

Record Management

• Maintains and organizes electronic and physical filing systems, student records, document imaging systems, and tracking databases.

• Scans, indexes, verifies, retrieves, and archives records in accordance with established procedures.

• Maintains attendance records, examination records, grade submission tracking logs, graduation-related documentation, and other academic records.

• Creates and maintains spreadsheets and reports to monitor request status, workflow progress, deadlines, and record accuracy.

Clerical Support

• Serves as the primary point of intake for student services and registrar-related requests.

• Receives, logs, categorizes, routes, and tracks requests through completion.

• Reviews and responds to general departmental email and voicemail inquiries, provides information regarding office procedures and deadlines, and routes complex inquiries to appropriate staff members.

• Co