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Housekeeping Laundry Manager
Sensei Wellness Holdings Inc.,Rancho Mirage, United Statesfull_timeVerifiedPosted 30 Apr 2025
💰 $72,200/yr($68,840/yr – $72,200/yr)
About the role
Salary: $68,840 - $72,200
The Laundry Housekeeping Manager is primarily responsible for managing daily laundry operations of the hotels laundry facility ensuring efficient and high-quality laundering of linens, towels, uniforms and other hotel related textiles. Ensures an impeccable level of cleanliness and aesthetics throughout the hotel. Assist with hiring, lead in training and SOPs and manage housekeeping staff for optimal performance in both quality and efficiency. Continually working toward advancing Sensei’s vision to elevate and innovate in key areas while managing efficiencies and quality throughout all processes.
Essential Duties and Responsibilities
- Oversee the operation staff conducting washing & drying, including loading all laundry into washers with specified cleaning agents and drying as directed per each item’s specific instruction
- Manage the procedure to identify stained or damaged items and determine status for repair, spot treatment, rewash and or discard
- Ensure the staff is following the standard for pressing and folding clean articles
- Maintain inventory of all linens, terry and laundry cleaning supplies
- Monitor guest laundry program ensuring requests are handled in a timely manner, delivering guest laundry and guest request items according to Sensei’s preestablished standard procedures
- Conduct and manage the cleaning of Resort’s rugs, carpets, walls and upholstered furniture
- Maintain all laundry equipment – reporting any faulty equipment, supply needs, maintenance needs, safety hazards and other concerns immediately to your supervisor
- Completing assigned tasks as outlined by department head and in a timely manner
- Support department with daily inspection program for all guestrooms and public spaces. Regularly inspect rooms, Public Areas and exterior for appropriate cleanliness level.
- Manage Housekeeping and Laundry Operations and Supplies in a fiscally responsible manner; Oversee and maintain sufficient inventories to ensure all employees have proper supplies and equipment and guests have access to all brand approved guest supplies.
- Assist to ensure proper set up of the daily Housekeeping boards and work assignments
- Conduct a daily departmental “Torii Time” line up with the team
- Assess daily guest room inventory, assign projects as needed, inspect and address all special requests
- Supervise cleaning schedules during the day and overnight for all Public Areas, F&B areas and BOH; Inspect and coordinate Overnight cleaning schedules and tasks.
- Ensure all supplies and equipment are properly stored and designated inventories are maintained to established par levels
- Ensure rooms are clean and available to guests in a timely and efficient manner, and VIP rooms or special requests are set-up and available appropriately
- Lead, train and supervise attendants assigned to guest rooms, turndown, laundry and public areas, and housepersons in all areas to ensure staff is in full understanding of performance expectations
- Provide team member coaching and counseling based on inspection results and actively assign property improvement tasks based on inspection results.
- Ensure guest room status is effectively communicated to the ES Desk in a timely and efficient manner
- Empower staff to provide excellent customer service and exceed expectations
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