Project and Portfolio Management (PPM), Reporting & Administration

The Project and Portfolio Management (PPM) Manager, Reporting & Administration will be responsible for whole-of-business PPM measurement & reporting, and business data management (including demand, portfolio, project, benefit and resource management) & functional administration:

• Create PPM information strategy, plan and design view for the PPM processes, data and systems while negotiating common metrics/KPIs with the PPM business process owners.
• Manage operational activities to support an efficient and sustainable usage of the PPM system.
• Deploy leading practice reports to improve efficiency and productivity by proposing changes to existing processes and workflows including automation capabilities. 
• Develop, promote, support and improve repeatable processes, methods, measures and leading practices across the enterprise to provide reliable data to leaders to enable value-added business decisions. 
• Act as a data steward for data in the PPM system. 

Responsibilities

• Support, design, and architect the definition of PPM information management principles, guidelines, patterns, and standards around data accuracy, reporting and measurements.
• Monitor the implementation of PPM measurement systems throughout the enterprise. Provide technical mentoring, guidance and clarification to other process experts and implementation resources. 
• Analyze existing measurement systems to understand and document data elements, relationships, data flow, dependencies, and related interfaces. 
• Monitor the enterprise PPM reporting development pipeline in line with agreed priorities and ensure consistent maintenance of documentation.
• Develop new reports and enhancements to effectively communicate PPM data trends, patterns and insights to enable better decision making.
• Oversee and coordinate operational PPM tool activities and act as coach to establish consistent knowledge sharing across the team.
• Lead the measurement process improvement concepts/methodologies/tools/principles development, training and guidance.
• Gather and document business and technical requirements. Use analytical and statistical methods to evaluate business data in the PPM process and system to ensure accuracy of data measured.
• Engage with business stakeholders to support functional solution identification in close collaboration with I&T to align on technical feasibility.
•  Lead the overall coordination of release testing activities between I&T, business and the responsible User Acceptance Test Owner.
• Develop, use, and review work aids, such as process descriptions, checklists, templates and guides to assist users with implementing defined measurement processes.
• Drive the identification and implementation of measures to simplify and automate support and training approaches to improve efficiency and effectivity for PPM end-users.
• Perform root cause, performance trend analysis and work simplification studies in order to develop appropriate measurement control changes. Analyze measurement/KPI standards and metrics to provide solutions for improvements. Review analysis findings to recommend appropriate changes in process, requirements or data approach.
• Survey and analyze leading best practice benchmarks for measurement and data techniques and processes. Create, update and maintain measurement related documentation.  Develop metrics that provide value-add decision data for projects, portfolios and leaders. Prioritize and implement measurement and data change requirements based on critical business need.
• Lead and drive process and measurement improvement plans for PPM affecting multiple functions and/or systems. Identify and implement changes to corporate and organizational level PPM measurement processes to improve productivity and reduce risk. 

Qualifications and Experience
Education

• Bachelor's degree, preferably in a related technical subject or advanced degree in business or industry-related subject.  

Experience

• 8+ years demonstrated process improvement and measurement experience especially utilizing performance measurement, process mapping and business process re-engineering. 
• Demonstrated experience in data management as a data steward.
• Demonstrated experience in process improvement concepts, tools and techniques, measurement definition, process mapping and business process re-engineering. 
• Verifiable experience in influencing and leading organizational change to implement new/improved processes and measures.
• Demonstrated ability to act as an a