Covenant Administrative Analyst - Department

Job Details

Job Location: The Woodlands Township - The Woodlands, TX 77381Position Type: Full-timeEducation Level: High SchoolSalary Range: $25.93 - $33.00 HourlyJob Shift: DayJob Category: General Business

Full-time position, working 40 hours per week. 

Summary of Duties: Under direct supervision, perform a variety of technical and clerical administrative duties required in the Covenant Administration Department. These duties include, but are not limited to: responding to inquiries related to covenants, reviewing property improvement applications, preparation for evening meetings, process permits and receipts, collecting fees and maintaining accurate computer records.  Routinely answer questions regarding covenant enforcement and Standards requirements and attend Development Standards Committee meetings twice a month (in the evenings). Perform related work as required.

 

Essential Duties and Responsibilities:

• Assist with preparation of database reports and information for the department and the Plan Review Committees and their meetings. Meetings occur twice monthly, or more as necessary.
• Correspond with the public regarding Covenant Administration matters.
• Participate in permit and enforcement processing in attempt to resolve inspections and/or permit and enforcement problems with owners, neighbors, or other agents (inspectors, contractors, property managers, etc.).
• Maintain files, prepare notices, reports, permits, compliance notices, and routine correspondence.
• Provide documentation and processing of Just FOIA and other open records requests.
• Investigate and respond to a variety of inquiries, complaints, and request for services.
• Assist with Open Records requests and complaints filed through various Township platforms.
• Assist in reviewing applications or enforcement matters for submittal to assure items are technically complete prior to acceptance; and for enforcement to include all required exhibits, case summaries, timelines, and fees.
• Generate statistical and informational reports by assimilating data from multiple sources.
• Provide preliminary assistance and review of the Standards, Covenants, and Building Code compliance.
• Provide administrative support the department.
• Maintain up-to-date knowledge and understanding of the Covenants and Standards for each of the Associations in order to properly assess and respond to complaints, requests for improvement and information.
• Perform site inspections and assist with complaints and applications for improvement, regarding the residential or commercial areas within The Woodlands.
• Coordinate process to ensure timeliness of all communications.
• Maintain files, prepare notices and routine correspondence and report preparation.
• Work cross-functionally with other units of the Covenant Administration Department as needed.
• Performs other duties as assigned.

Responsibilities for Department Analyst:

• Assist and support the Covenant Administration Director on items related to the general department.
• Query system-wide reports and provide analysis and documentation for weekly monthly and quarterly reports.
• Assist Director in preparing documents for the Plan Review Committees and the Township Board of Directors on matters related to Covenant Administration.
• Order food and maintain records or purchases in the database for The Development Standards Committee as well as other community-wide events Covenant Administration is involved in.
• Provide accurate records and database entries for department-issued American Express cards, check requests and refunds, invoices, and purchase orders.
• Manage, record, and maintain all court-recorded doc