Senior Project Manager

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including: workload migrations & modernization, cloud native application development, DevOps, data engineering, security & compliance and everything in between. At Caylent, our people always come first. 

We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!

The Mission

We are seeking a talented Senior Project Manager to join our growing Cloud Project Management team. The right candidate is someone who is empathic, customer obsessed and organized. Your mission will be to work collaboratively with engineering teams and with customer stakeholders to ensure project goals and engagement expectations are met.  You have experience in managing large scale or enterprise Clients as well as be able to act as a Scrum Master on projects in order to deliver quality solutions to our customers using a consultative approach.  As a Senior Project Manager, you will be expected to contribute to best practice sharing and mentoring of new team members.

Your Assignment

• Oversee all assigned projects, including setting goals between clients and delivery teams, planning and execution of projects, conducting regular touch-points and coordinating account-related activities as needed
• Act as Scrum Master to manage and track sprint progress against overall project timeline
• Schedule and facilitate short Daily Stand-Up meetings with the delivery team to track progress
• Facilitate agile ceremonies including Sprint Planning, Sprint Demos and Sprint Retrospectives
• Collaborate with client Product Owners and Caylent Architects to author technical User Stories
• Review and approve weekly time submissions and monthly invoices
• Work closely with the team to ensure forecasting accuracy and budget management against deliverables
• Report on project scope and budget against Statements of Work (SOWs) weekly
• Proactively identify and resolve project issues and roadblocks
• Champion project experience through excellent communication and relationship building amongst our customer stakeholders and Caylent’s delivery, sales and leadership teams
• Seek and identify additional growth opportunities during the project lifecycle to help retain and grow the Caylent client portfolio
• Mentor new team members through the onboarding process 
• Assist in identifying best practices or gaps in process and work to implement changes as needed

Your Qualifications

• 3-5 years of experience in consulting or professional services managing large scale, complex programs for Enterprise clients
• Prior management of technical engagements that consist of 5 or more people and over $1,000,000 budget
• Experience and knowledge of project management disciplines, methodologies and tools with ability to build out client roadmaps
• Experience leading projects in an Agile/Scrum environment using Agile tool sets (e.g. Jira)
• Experience in forecasting and budgeting management to drive accuracy in revenue projections to realization 
• Ability to identify and manage risks as well as proven ability in successful Escalation management of Enterprise and Strategic or Complex clients
• Demonstrated ability to understand client's business needs, encompassing both short-term objectives and long-term goals to drive additional revenue or account growth
• Ability to interact with clients at both a business and technical level
• Strong communication skills with the ability to present to executives
• Ability to contribute processes, templates and standards around project management best practices
• Demonstrated ability to provide thought leadership in the areas of infrastructure modernization, application development and/or data engineering disciplines
• Excellent time management skills and the ability to prioritize tasks, manage engagements and ensure they are executed with excellence
• Ability to act as a mentor to new team members as part of onboarding or provide coaching to peers as needed.

Preferred Qualifications

• Project Management certification - PMP, CAPM
• Agile Certifications - CSM, PSM, CSP
• Cloud certification such as AWS Practitioner or Azure Fundamentals

Benefits

• Medical Insurance for you and eligible dependents 
• 401k plan with company match up to 4% and