Spa Coordinator-Full Time/Part Time (Citywide LV)

This posting is for multiple open Spa Coordinator/Receptionist positions open at multiple Las Vegas properties. Full time and part time positions are available. 

JOB SUMMARY:

Responsible for the reception area of the salon and spa. Provides courteous and efficient guest service from point of arrival through check-out. Includes the greeting of all guests, answering phone calls, assisting guests with questions regarding salon/spa services, booking all appointments, upselling spa treatments, and assisting in retail sales.

 

ESSENTIAL JOB FUNCTIONS:  

• Responsible for checking spa guests in & out.
• Cash handling.
• Establishing forms of payment for services.
• Making reservations for all spa and salon treatments.
• Closing books at the end of the business day.
• Needs to be knowledgeable of other department’s services etc.
• Sales of spa merchandise.
• Checks in fitness center guests.
• Ability to read, write, speak and understand the English language to communicate effectively with guests and team members.
• Understanding of good health habits in terms of exercise and nutrition.
• Ability to effectively deal with internal and external customers, some of who will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
• Basic mathematical comprehension to understand the interpret numbers as they apply to operation in hotels, spas, salons, and health facilities

 

QUALIFICATIONS:  

• High school diploma or equivalent.
• Hospitality or customer service or reception desk and/or salon/spa experience required.
• Cash handling experience required.
• Must have TAM card within 30 days of hire.
• Must have Health card.
• Must have enthusiasm and possess excellent customer skills.
• Must be detail oriented, friendly, outgoing and have excellent communication skills
• Strong organizational skills

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: 

 

• Able to lift up to 20 lbs. 
• Able to stand for a long period of time (up to an average 8 hour shift).

 

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas.  Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower.  If casual sophistication is enticing to you, Paris is the place to be!

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disa