Manager, Enterprise Risk Management - Control Methodology

Manager, Enterprise Risk Management - Control Methodology

Enterprise Risk Management (ERM) is seeking a Risk Manager to join Capital One’s Risk Foundations Control Methodology team. This individual will have the opportunity to apply their risk management and process management skills to support driving Capital One’s continued stability and success in managing and maintaining an effective internal control environment. The ideal candidate will be a highly motivated risk professional with excellent teamwork, process improvement, analytical and communication skills.

The Risk Manager will play a key role in the ongoing governance and management of our Enterprise Control Standard. This role has a high degree of engagement and collaboration with our first and second line performers and stakeholders to drive adoption and application of our control methodology, program and practices, and reporting on the state of our control inventory. The individual selected for this role will have exposure across the lines of business and have an opportunity to work with a diverse set of leadership and risk teams to create and implement innovative solutions to enhance our control methodology, as well as participate in some of our highest profile Risk Management initiatives.

The ideal candidate must be able to effectively apply risk management knowledge, influencing, collaboration, and problem solving skills to ensure sustainable execution and change management of our Policy and practices, as well as identify opportunities to strengthen and mature their areas of focus. To be successful in this position, intellectual curiosity and critical thinking are needed. Risk Managers at Capital One are highly motivated professionals with excellent process, leadership, organizational and communication skills.

Responsibilities Include, but are not limited to, the following:

• Serve as a relationship manager to our first and second line business partners on the Enterprise Control Standard to ensure consistent understanding, implementation and application of the methodologies, as well as to provide transparency, partnership and collaboration

• Ensure consistent implementation and execution of the Enterprise Control Standard through delivering training, responding to requests, performing ongoing monitoring and evaluating inputs from various channels and forums

• Communicate and socialize program requirements and expectations to a broad stakeholder group, engaging as appropriate for feedback and iteration

• Partner internally to support the continued maturity of first and second line control challenge methodologies, provide guidance and mediate when needed

• Manage and socialize updates to the Enterprise Control Standard and Supplemental Guidance

• Engage with the Fuse team on the prioritization and delivery of enhancements to our system of record related to documenting, managing and testing controls

• Execute special projects as needed to drive the use of Generative AI as a tool in documenting and testing controls

• Engage with and support audits and regulatory exams, addressing requests in a timely manner

• Develop practical solutions to improve risk management processes using data and technology to increase efficiency and enhance reporting

• Monitor, conduct quality assurance, and analyze data to to proactively identify trends and improvement opportunities; partner with our business areas to resolve issues, escalating concerns as needed

• Coordinate program-related activities and deliverables to ensure effective collaboration within the team and across stakeholder groups

• Collaborate effectively and build trusted relationships with colleagues, stakeholders, and leaders across multiple organizations to achieve objectives

• Communicate in a compelling manner to internal and external stakeholders

• Participate in and execute other special projects for the team as needed

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 5 years of experience working in risk management, audit, or compliance

• At least 2 years of experience in control or process testing, monitoring or assurance related fields, such as auditing or quality assurance

• At least 1 year of experience working with at least one scripting language (Python, R, Spark, or SQL) and querying, analyzing and working with data languages

• At least 1 year of experie