Intern Operations- Technical Training

Job Summary
NiSource is currently seeking Summer Operations Interns in Columbus, OH and Merrillville, IN locations. Successful applicants will become integral members of the department while learning within a team environment, completing meaningful tasks and collaborating with team members and leaders on important projects. These positions will be a great opportunity for the candidate desiring to launch their career in the Operations field. Successful applicants will build professional relationships with other interns and all levels of NiSource personnel while participating in rewarding professional development exercises and fun, team-building activities. Interns will obtain a broad overview of NiSource's operations and current events in the utilities industry.

This position follows a hybrid schedule, requiring on-site presence three days per week and remote work two days per week.

Essential Functions

• Assist with Process Documentation: Documenting workflows and procedures for various teams within the technical training group, ensuring clarity and consistency. Ensure existing process documents are updated.
• Leverage AI for Efficiency: Identifying and applying AI tools to streamline processes owned by the technical training organization.
• Facilitate Meetings: Supporting or even leading meetings with members of the technical training team to ensure alignment and progress tracking.
• Update Training Deliverables: Interns help revise and maintain training materials, including course content, job aids, and other program assets.
• Analyze Learning Metrics: Intern may be asked to review learning metrics and make recommendations based on analysis.
• Other duties as assigned

Required Qualifications For Position

• Major in GIS, Engineering, Accounting, Operations Management, Business Management, Instructional Design, Organizational Leadership and Supervision, Communication, Data Analytics, or related discipline.
• Required GPA 3.0 and above.
• Experience working independently
• Proficiency in Microsoft Word, PowerPoint, and Excel
• Excellent analytical abilities, including process analysis and development, problem-solving and root-cause analysis.
• Authorized to work in the United States without requiring sponsorship
• Strong verbal and written skills
• Demonstrated problem analysis and solving

Physical Demands

• The preceding description is not designed to be a complete list of all duties and responsibilities required of the position

As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Workplace Connection
Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.​

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity 
NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities. 

ADA Accommodations

If you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at OneHR@nisource.com or 1-888-640-3320

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