Senior Analyst, Clinical Transformation - HYBRID - Denver
DaVitaAbout the role
Posting Date
10/03/20252000 16th St, Denver, Colorado, 80202-5117, United States of AmericaThe Senior Analyst will support DaVita’s efforts to increase patient engagement among our Integrated Kidney Care (IKC) patient population, which includes patients across the kidney care continuum including CKD, ESKD and transplant patients.
Our team is focused on improving care team’s ability to reach and engage patients. We believe that sustained patient engagement will lead to improved outcomes and a reduction in total cost of care. We often operate in white spaces and require acting as an “owner” to bring projects from idea to execution, proactively problem solve, or double down on adoption of best practices to support a positive patient experience.
This role will support care team enablement and omnichannel outreach efforts.
Within the enablement space, projects could include:
Data analysis of contact data, patient preferences, and process adherence
Resource development, such as training, job aids, and reporting for care teammates & operations leaders.
Within the omnichannel space, projects could include:
Opportunity sizing for email & SMS campaigns
Pilot design and execution
Compiling campaign learnings & recommending enhancements to drive performance.
Details:
This role will be highly analytical in nature, and candidates should expect to spend 50% of their time analyzing data and reporting findings.
This role requires a minimum of 3 years of work experience in consulting, analytics, project management, or strategy role, preferably in the healthcare space.
Fewer than 3 years will be considered if applicant has DaVita experience.
Job Responsibilities:
Analysis
Lead data analysis, including thinking critically about assumptions, linking data sources, and effectively using formulas and pivot tables to provide recommendations
Build dashboards and/or trackers to drive action with key stakeholders to improve teammate adoption and drive leader visibility
Strategy & Project Management
Translate learnings into strategic recommendations for optimizing current processes and/or campaigns
Support the development, piloting, and deployments of process improvements and innovative programs by driving work lanes independently
Execution
Independently problem solve across groups, including an ability to articulate the problem and align stakeholders around a solution
Create practical and effective resources for care teams to drive engagement processes & best practices
Lean into TEAM, both within our group and others, to foster a collaborative, get-stuff-done environment
Manage a queue of high visibility projects with tight deadlines and cross-functional teams
Demonstrate self-motivation, responsiveness, and a continuous improvement mindset
Communication
Prepare Power Point presentations catered to the audience level and key meeting objectives
Create digestible training materials and resources for teammates and leaders
Communicate effectively in verbal and written formats, including brevity, action orientation, and appropriate tone
Qualifications:
Bachelor's degree required
3+ years of work experience in management consulting, project management, or a corporate strategy role preferred
Demonstrated experience and/or interest in healthcare delivery and patient experience
Strong analytical and presentation skills required (effective use of PPT & Excel tested during interview process)
Work references required
Colorado residency required (ability to commute 3 days per week)
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous emp
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