Account Manager - Residential

Your Impact 
 
The Residential Account Manager is responsible for developing, managing and growing a portfolio of customers within a designated territory. Account Managers are responsible for achieving sales goals while anticipating trends in customer growth and delivering best-in-class customer service. This role is integral in the oversight, buildout, execution and on-going maintenance of strategic sales plans necessary to grow portfolios year over year. In addition, Account Managers collaborate with cross-functional team members to deliver profitable results and customer satisfaction. 
 
What You Will Do 

• Build and develop relationships with local owners, managers, operators and service providers within the industry. 

• Generate new business with various end users including on site staff as well as key decision makers at management companies, ownership groups and service providers within the industry. 

• Plan, schedule, and lead daily meetings with customers in assigned portfolio. 

• Maintain accurate and up to date customer activities and opportunities utilizing customer relationship tools provided by the company. 

• Utilize the full company value propositions including selling tools, programs and fulfillment capabilities to bring the most effective solutions to their existing and prospective customers. 

• Participate in all company directed training sessions, sales/business meetings as well as company sponsored trade shows, conferences and conventions. 

• Utilize company tools to analyze data, recognize trends and build overall sales strategy to deliver company desired results. 

• Recognizes and understand competitive landscape within assigned market(s) and shares information with leadership and all applicable channels within the organization. 

• Intentional focus on company’s core behaviors to deliver best in class customer service with the utmost integrity. 

• Applies a consultative selling strategy to understand the needs of the customer and applies a proactive selling approach when scheduling on-going follow-ups with assigned customers. 

• Individual Contributor 

Minimum Qualifications 

• High School or GED 

• 1-2 years experience in MRO sales or B2B sales 

Preferred Skills/Education 

• Bachelor's Degree or equivalent experience. 

Benefits 

• 401k with up to 4.25% match 

• Discounted Employee Stock Purchase Plan (15% discount of strike price) 

• Tuition-Free Education 

• 10-week Maternity/Parental Leave 

• 10% Associate Discount 

For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits