Seasonal Farmstand Site Staff and Site Lead

Description

Seasonal Farmstand Site Staff and Site Lead

Organization Information 

GrowNYC is a 54-year-old environmental nonprofit organization helping more than 3 million New Yorkers by providing essential services and taking action to make NYC a livable city, one where every person can enjoy a healthier, more sustainable life. GrowNYC Programs include: 

• Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food. 
• We build and support community and school gardens through volunteer days, technical assistance, training, grants, and more. 
• We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment. 

SEASONAL FARMSTAND SITE STAFF AND SITE LEAD (Part-time or Full-time):

Position Summary

GrowNYC Farmstand is part of a network of food access retail sites operated by GrowNYC. Through Farmstand, GrowNYC sells fresh, affordable food in neighborhoods throughout the Bronx, Brooklyn, Manhattan, and Queens. The food sold at Farmstand locations is grown by farmers in the Northeast and transparently sourced through GrowNYC Wholesale. The Farmstand Site Staff will help sell fruits, vegetables, and other products outdoors throughout New York City with leadership and guidance from a Farmstand Site Lead. Please note that some shifts require driving and, therefore, a driver’s license. The Farmstand Staff and Lead positions and roles are seasonal, part-time, or full-time, depending on the availability of applicants and program needs. Each Farmstand site is typically staffed by 2-4 Site Staff and 1 Site Lead.

Requirements

Responsibilities (include, but are not limited to)

Staff Duties/Responsibilities:

Operations 

• Set up and break down the Farmstand, carrying equipment and cases/bags of produce weighing up to 65 lbs, folding tables and tents, standing for up to 8 hours per shift, and performing other physical labor. (Aiding techniques/tools will be provided for safe lifting upon request)
• Daily market operations— product display, merchandising, sales, customer service, inventorying, and site clean up according to schedule
• Answer customer questions about products, including sourcing, farming practices, and food preparation 
• Attend meetings with supervisors, regular ongoing trainings, and departmental outings 
• De-escalate conflict at the Farmstand between customers and/or the public as it arises 
• Support the driver in maintaining a well-organized van

Food Access 

• Educate customers regarding food access and nutrition incentive programs
• Perform debit/credit, cash, SNAP/EBT, and other nutrition benefit transactions 

Promotions and Outreach 

• Provide exceptional customer service to Farmstand customers
• Conduct cooking demonstrations and onsite promotional events (varies by site) 
• Post informative and engaging content to GrowNYC social media channels
• Perform outreach in the local community to promote Farmstand and the use of SNAP and other nutrition incentive programs

Site Lead Duties/Responsibilities (all of the above, plus):

Administration

• Oversee daily market operations, product displays, customer service, inventorying, and site clean-up
• Delegate tasks to site staff as needed
• Ensure that site bins are fully stocked with all necessary materials each week, by picking up supplies from the office and bringing it to your site
• Manage conflict at the Farmstand between site staff, customers, and the public as it arises and observe protocol for reporting and follow-up
• Attend meetings and complete administrative work remotely or at the GrowNYC office, including a mandatory in-person bi-weekly meeting on Tuesdays at 10 am and bi-weekly virtual check-ins with supervisors
• Maintain accurate records for debit/credit, cash, EBT, and other nutrition benefit transactions 
• Be responsible for a bank of cash, an iPad, and other equipment necessary for completing transactions
• Safely deposit cash income into the GrowNYC bank account within 24 hours of site closing each week (cash deposits for Saturday sites should be made by Monday at 12pm)
• Maintain organized accounting records for the Farmstand and complete weekly reports for each site
• Complete and distribute a “Run of Show” (operations schedule) to site staff for each Farmstand shift

Driver Duties/Responsibilities: (for Site Staff who drive only)

• Safely operate a cargo van on NYC roads and highways, distributing mar