Senior Research Analyst

<p>At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.</p> <p>When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.</p> <h3><strong>Senior Research Analyst</strong></h3> <h3><strong>Why We Have This Role</strong></h3> <p>In this role, you will be part of the growing Qualtrics market research community that helps some of the world’s top minds take their research to the next level. You'll be challenged in partnership with a Research Manager to come up with new and creative solutions to our clients’ most difficult research needs.</p> <p>The Research Analyst plays a key role during the all or part of the lifecycle of impactful research projects for strategically important clients.</p> <h3><strong>How You’ll Find Success</strong></h3> <ul> <li>Effective project management and exceptional organizational skills</li> <li>Strong commitment to customer satisfaction</li> <li>Establishing and maintaining relationships with clients, track project progress, and ensure timely delivery of research deliverables </li> <li>Expertise in managing research projects and meeting client expectations will be crucial to your success</li> </ul> <h3><strong>How You’ll Grow</strong></h3> <ul> <li>Opportunity to expand your project management skills, gain in-depth knowledge of research methodologies, and enhance your leadership abilities.</li> <li>Structured Promotion Process</li> <li>Career Action Planning with Manager</li> <li>Qmobility</li> </ul> <h3><strong>Things You’ll Do</strong></h3> <ul> <li>Support a successful launch by helping to select the appropriate research methodology to meet the client’s research objectives.</li> <li>Assist in the development of the research questionnaire using Qualtrics technology platform. Work with clients to design survey instruments that meet their research objectives and conform to best practices in survey methodology</li> <li>Work closely with internal and external resources to ensure successful execution of the fieldwork and data collection.</li> <li>Assist in reviewing the collected data and create the analysis and reporting that provides meaningful insights to the sponsoring client.</li> </ul> <h3><strong>What We’re Looking For On Your CV</strong></h3> <ul> <li>A minimum of 5+ years within the custom Market Research industry, with 10+ years of overall experience </li> <li>Academic and practical experience with a wide array of product, brand, and advertising research methodologies</li> <li>Experience as part of complex research projects (from design through analysis)</li> <li>Analytical skills with experience in statistical modelling and analysis.</li> <li>Proficient with Excel and PowerPoint</li> <li>Bachelor's or advanced degree in business, mathematics, or the sciences.</li> <li>Comfortable in a fast-pace, unstructured, and highly competitive environment</li> <li>Ability to communicate clearly and pleasantly through both written and spoken mode</li> <li>Proficiency in English </li> </ul> <h3><strong>What You Should Know About This Team</strong></h3> <p>Our research services team is a collaborative and supportive group of professionals dedicated to delivering high-quality results to our clients. We foster a culture of open communication, innovation, and knowledge sharing. You will have the opportunity to work closely with subject matter experts and contribute to groundbreaking research initiatives.</p> <p><strong>Our Team’s Favourite Perks and Benefits</strong></p> <ul> <li>Qualtrics Experience Program - A bonus each year for an experience of your choosing</li> <li>Worldwide and diverse community that enjoys helping each other</li> <li>Our offices are in the centre of Dublin and we take pride in creating an open and collaborative work space.</li> <li>At Qualtrics we are constantly working to create an environment where everyone feels safe and comfortable coming to work and can, as a result of our culture, make their best possible contribution to our team</li> </ul> <p>Qualtrics is an equal opportunity employer meaning that all qualified applican