Senior Analyst, Instructional Design & Development
CVS HealthAbout the role
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary:
This position is responsible for creating eLearning solutions for a variety of audiences within the CVS Health business units. As a critical part of the Centralized Operations team within Enterprise Training, this role focuses on designing and developing top quality eLearning experiences in support of performance and business goals.
Uses formal instructional design methodology to design, develop and implement sophisticated, complex, performance-focused and educational offerings via a variety of technology-based training methods
Simultaneously manages multiple, complex projects
Develops and conducts follow-up assessments to determine the effectiveness and ROI of training programs and curriculum
Writes storyboards for eLearning courses
Manages projects and tasks to ensure all deadlines are reasonable and achieved
Incorporates feedback gathered from participants and other relevant audiences to improve training, processes, and products
When designing training, conducts performance analysis to determine the expectations and gaps for the intended audiences
Works in partnership as appropriate with external vendors to deliver state-of-the-art, technology-based training tools and programs that meet the needs of multiple, diverse audiences and integrate effectively into CVS Health's architecture
Communicates regularly with program owners and stakeholders to manage the rollout of training materials and gather feedback on program effectiveness
Effectively manages curriculum, reporting and other relevant administrative requirements through the learning management system
Coordinates the training plan to include project plan and working with business and ELD&P partners as needed to ensure project goals and quality standards are met
Advanced experience using authoring tools, such as Articulate Storyline 360, to create eLearning courses
Required Qualifications:
3+ years of eLearning experience
1+ years of Articulate Storyline 360 experience
Skilled in translating raw content into storyboard format
Preferred Qualifications:
Experience in application of performance-based instructional design methodologies, adult learning principles, performance consulting and educational media desired
Education or experience in instructional design methodologies, adult learning principles
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s