Quality Assurance Compliance Officer

About Loyal

Loyal is a clinical-stage veterinary medicine company developing drugs intended to extend the lifespan and healthspan of dogs. Our mission is to help dogs live longer, healthier lives.

We’ve already achieved significant milestones on our path to earning FDA approval for the first lifespan extension drug for any species. We have three products in our pipeline and are on track for FDA conditional approval within the next year.

Loyal is a well-funded startup in growth mode. Our team includes scientists, veterinarians, engineers, operators, and creatives. This role will play a key role in supporting our growth strategies.

About the role

Responsible for building and leading cross-functional quality assurance systems across Loyal teams with an emphasis on FDA-CVM regulatory compliance for drug submissions and products. The work will ensure that all aspects of drug development, manufacturing and clinical operations are high quality, and that any deviations from this are investigated and understood.

The Quality Compliance Officer is responsible for maintaining and continuously improving the company’s Quality Management System (QMS) to ensure compliance with applicable regulations, standards, and internal policies. This role oversees the development, implementation, and management of Standard Operating Procedures (SOPs), company-wide training programs, and quality compliance activities that support operational excellence and regulatory readiness.

The ideal candidate combines strong regulatory knowledge (animal health) with excellent organizational and communication skills and thrives in a dynamic, cross-functional environment.

You will be reporting to our VP of Regulatory and QA.

Your daily work will include:

Quality Management System (QMS) Administration

• Maintain, monitor, and continuously improve the company’s eQMS in alignment with GxP (GCP, GLP, GMP) and ISO quality principles.
• Ensure eQMS documentation (e.g., SOPs, forms, work instructions, policies) is current, compliant, and effectively implemented across departments.
• Oversee document control processes, including drafting, reviewing, approving, and archiving quality documents.
• Lead periodic reviews and revisions of quality documents to ensure ongoing compliance and operational relevance.
  
  

SOP Development and Management

• Identify gaps or new operational areas requiring formalized procedures; determine when new SOPs or updates are needed.
• Author, review, and approve SOPs in collaboration with functional area leaders.
• Ensure SOPs are clear, practical, and aligned with applicable regulations and internal best practices.
• Manage the SOP lifecycle, including version control, obsolescence, and communication of updates.
  
  

Training and Compliance

• Administer the company’s training management system, ensuring all staff receive and complete required training on time.
• Develop and implement training programs for onboarding, GxP, SOPs, and compliance topics.
• Track and report training completion metrics and maintain accurate training records.
• Collaborate with department heads to identify training needs and continuous improvement opportunities.
  
  

Quality and Compliance Oversight

• Support internal and external audits by ensuring readiness and compliance across documentation and processes.
• Coordinate corrective and preventive actions (CAPA) and ensure timely follow-up and closure.
• Monitor quality metrics and generate compliance reports for management review.
• Promote a culture of quality, integrity, and continuous improvement across the organization.

 

Levels of autonomy

• For Quality aspects of in-house programs keep line leads, supervisor and company leadership informed of strategy and status, but with high autonomy to determine approach, request work be completed and request additional resources. 
• For building a Quality Assurance Unit process and team, high autonomy to design the program, need support and authorization from company leadership to implement (time, resources, backing for the cultural shift that might be required).
• Interact effectively with internal stakeholders (drug development, preclinical development, regulatory, project teams, company leadership, etc) and external stakeholders (CROs, CDMOs, other partners, consultants, regulatory authorities).

 

Impact of work

• The Quality Compliance Officer role ensures that in house and external programs are executed to an appropriate quality standard. 
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