College Intern - High Security Operations Center (HSOC)

Requisition ID: 16569

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Phoenix-based SRP is recruiting for an Intern - High Security Operations Center. This position will be part of the High Security Operations Center (HSOC) team and will assist with building a new "greenfield" datacenter and secure network to connect our generation fleet and power systems.

 

As a network and datacenter intern, you will work closely with a team of senior network engineers to learn how a small secure datacenter works, how power systems at SRP work (generation, transmission, and distribution of power), and what planning for the future of critical infrastructure security will look like. Your role will be focused on learning about networking and completing tasks to support the team. Your experience will be varied between exposing you to new technologies and supporting the team through documentation of the system.

What You'll Do

The position will be expected to:

• Learn quickly in an evolving environment
• Help install and configure network hardware, including firewalls, Cisco switching, virtual server infrastructure, backup and remote access solutions
• Work with team members in a support role to perform various tasks such as cable organization, asset management, and preparing a service management infrastructure to support other groups at SRP
• Some travel between facilities will be required. Main office is in North Tempe and datacenter is a few miles away in South Scottsdale

Education

College level coursework (100+) from an accredited institution will be evaluated on an individual basis according to the skill/level to determine if applicable to the position by management.

Additional Information

Preferred Knowledge and Skills:

• Understanding of/experience with enterprise network concepts (firewalls, switching, routing)
• Knowledge of virtual server infrastructure and concepts
• Certifications or certification prep in appropriate areas will be considered (CCNA, VMWare, Palo Alto, etc.)

 

Required:

• Must have driver's license and ability to travel between valley locations

 

Successful candidate will demonstrate the following:

• Embody growth mindset to accommodate future changes in network security
• Positive influence on team members
• Uses energy, innovation, and leadership to solve problems
• Shows strong level of initiative to accomplish goals efficiently and effectively
• Shares information with team members
• Acts in a positive and professional manner when acting as a departmental representative
• Must have excellent verbal & written communication and interpersonal skills
• Must be detail oriented and have excellent time management & organization skills
• Analytical and problem solving skills
• Ability to adapt to change

 

Pay Structure/Hours:

• This is a paid opportunity for a student working a minimum of 15 hours per week. However, work hours and schedules may fluctuate based on departmental needs.
• Applicant must be enrolled and attending a minimum of six (6) college credits per semester (100 or