Executive, Administrative & Marketing Support

This is a remote position.

About the Client

A Founder and CEO of a coaching, training, and development business focused on helping people aged 50+ shape their next chapter in life.

Supports people who are still ambitious, curious, and looking to continue growing, contributing, learning, and creating. The business focuses on areas including next-chapter coaching, reinvention, purpose, confidence, meaningful work, personal development, professional development, mindset, resilience, leadership, and lifelong learning.

Michael is currently refocusing to Be around  one-to-one coaching , while also launching a second business focused on  property investment and development .

The property business is currently in its early stages and will initially focus on areas such as:

• Property deal sourcing
• Let-to-buy opportunities
• Commercial property opportunities
• Property investment research and development
• Building the infrastructure and marketing presence for the new business

Michael is looking for a versatile, proactive Virtual Assistant who can help take repetitive and operational responsibilities off his plate so he can focus more heavily on strategy, coaching, business development, and growing both businesses.

Role Overview

The ideal candidate will be a  hybrid "jack-of-all-trades" VA  who can provide a combination of:

• Administrative support
• Inbound call management
• Calendar and appointment scheduling
• Lead/inquiry follow-up
• Social media and content marketing support
• Basic digital marketing assistance
• General business organization
• Potential website/content management
• Potential support across both Aspire to Be and the property investment business as the role develops

With the possibility of gradually expanding responsibilities to the property investment business once the VA is established and the client's priorities become clearer.

This is not intended to be a highly specialized role from day one. Michael is particularly interested in finding someone versatile who can support across several areas and help make his day-to-day business operations more efficient and automated.

Key Responsibilities

1. Inbound Call Management – HIGH PRIORITY

The VA will serve as a professional first point of contact for incoming business calls.

Responsibilities may include:

• Answering inbound calls professionally and confidently
• Handling general inquiries from prospective clients, customers, and business contacts
• Understanding the purpose of each call
• Taking accurate messages and relevant information
• Relaying important messages to Michael promptly
• Determining when a call should be transferred/escalated
• Scheduling appointments or calls where appropriate
• Maintaining a professional and personable telephone presence
• Helping establish a positive first impression of the businesses

The volume is currently expected to be relatively low because the property business is new and Aspire to Be is also expected to generate only a small number of calls initially. The client estimates approximately  3–4 calls per week , with the property business potentially starting at zero or a few calls per week and growing over time.

The candidate should therefore be comfortable with a role where call volume may initially be low but could increase as the businesses grow.

Important requirement:

The VA must be able to  speak clearly, confidently, professionally, and naturally on the phone .

A personable and polished telephone manner is essential.

2. Calendar & Appointment Scheduling – HIGH PRIORITY

The VA will help manage Michael's schedule and ensure inquiries and appointments are handled efficiently.

Responsibilities may include:

• Scheduling meetings and coaching calls
• Coordinating appointments
• Managing calendar availability
• Following up with people who have expressed interest
• Helping convert inquiries into scheduled conversations
• Sending meeting confirmations/reminders where required
• Managing scheduling-related administrative tasks
• Helping m