Senior Manager - Expense Management Product Management

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Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. The Corporate and B2B Solutions team (CBPM) within Global Commercial Products (CBPM) is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences. 

As the corporate payments ecosystem rapidly evolves, we are committed to continuing to be at the forefront of our customer needs. To that end, AXP recently acquired Center, a software-based Expense Management Company, in order to offer a seamless card & EM proposition to US SME customers- which has long been identified as a critical customer need & competitive gap.

We are seeking a customer-centric Senior Manager, Expense Management Product Management, to help drive the definition and multi-phase delivery of our proprietary Expense Management value proposition. You will play a critical role in defining the scope for our MVP launch & future product roadmap, collaborating with various cross-functional partner teams to ensure we are meeting key customer needs while balancing delivery speed, and ensuring we are operating within AXP’s controls environment. This role will report to the Director, Expense Management Product Management.

How will you make an impact in this role?

• Drive the definition of our MVP product scope for US SME Corporates, by synthesizing customer insights & competitive analysis, to ensure we are meting core customer needs and delivering a competitive proposition.
• Partner with key teams including product development, control management & other business teams, to ensure scope can be feasibly delivered; helping to develop creative solutions when blockers are faced.
• Collaborate with the EM Go-to-Market team to define digital acquisition & onboarding journeys, and ensure field teams have the information and tools they need to effectively sell the product.
• Identify new features that meet customer needs and drive commercial growth, and take a data-driven approach to prioritizing them into an iterative product roadmap, in partnership with product & business teams.

Minimum Qualifications

• Product management experience, with a track record of delivering new products/features to market, and developing prioritized product roadmaps.
• Excellent communication and storytelling skills across written and verbal for