Crisis Outreach Professional (DCR) - On-Call

Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Crisis Outreach Professional?
Crisis Outreach Professionals are part of our Acute Care team, which provides intervention and support to individuals who are experiencing a mental health or substance use crisis. They take calls requesting crisis services and travel out in the community to provide crisis assessments, determine what level of treatment is needed to stabilize the situation, and make arrangements for hospital placements or outpatient treatment as appropriate. The goal is to stabilize the crisis using the least restrictive setting possible, while still ensuring the safety of the individual in crisis as well as the community. This role requires working closely with emergency responders, law enforcement, Comprehensive staff, and other community partners to coordinate care. The Crisis Outreach Professional position offers the opportunity to work both collaboratively and independently, have significantly varied workdays, and use creativity to resolve problems. While the Crisis Outreach Professional position is based in our Ellensburg office, regular travel throughout the workday is expected since our team serves all of Kittitas County. This is an on call position, so work is scheduled on an intermittent and as-needed basis. There is no set schedule and no guarantee of hours in a given week. Shifts are two possible blocks from 8am-8pm or 8pm-8am.  

Crisis Outreach Professional duties may include:

• receiving calls for crisis services from individuals, law enforcement, medical facilities, & service providers and responding in the community to assess individuals for safety and gather information
• determining the least restrictive environment for crisis resolution and stabilization for the client
• arranging client placements for voluntary and involuntary hospitalization or detox services, when necessary
• communicating with Comprehensive treatment teams about clients who have had crisis contact and participating in safety planning
• completing extensive clinical & legal documentation for each call taken during the workday

Qualifications:

• Master's degree in social work, counseling, or related field
• Two years of previous experience providing behavioral health treatment is preferred
• Must be eligible for designation as Mental Health Professional
• Must be eligible for one of the following credentials with the WA Department of Health:
  • LAAC - licensed agency affiliated counselor
  • LMHC or LMHCA - licensed mental health counselor or associate
  • LICSW or LICSWA - licensed independent clinical social worker or associate
• Must have valid driver's license and vehicle liability insurance
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening.

What Comprehensive Healthcare Can Offer You 
Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultat