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Resident Chef (Sur La Table)
CSC GenerationUnited Statesfull_timeVerifiedPosted 1 Jun 2025
About the role
With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
Position OverviewThe Resident Chef plays a key role in inspiring customers throughout every stage of their culinary experience by leading engaging cooking classes, fostering an enthusiastic and knowledgeable team, and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, and build a high-performing culinary team.
Key ResponsibilitiesLeadership & Team Development· Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture· Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.Customer Experience & Brand Representation· Create a welcoming and inspiring environment that enhances customer loyalty.· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.· Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed.· Ensure exceptional customer experience by leading a customer-focused culture.· Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.Sales & Business Performance· Drive sales growth by developing and implementing strategies to enhance the culinary business.· Analyze key performance metrics daily and leverage insights to optimize store performance.· Ensure achievement of sales goals and financial targets through effective merchandising, marketing, and customer engagement.Operations & Compliance· Oversee daily store operations, ensuring compliance with company policies and procedures.· Ensure adherence to health, safety, and food sanitation regulations· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.· Ensure store safety and cleanliness, addressing any maintenance needs promptly.· Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements· Ability to communicate verbally and work cooperatively with associates and customers· Ability to remain standing for up to 5 hours at a time· Ability to move about the store coaching and directing associates and/or class participants while selling to customers· The capability to accurately p
Position OverviewThe Resident Chef plays a key role in inspiring customers throughout every stage of their culinary experience by leading engaging cooking classes, fostering an enthusiastic and knowledgeable team, and overseeing the success of the in-store culinary program. This role requires a blend of culinary talent, business acumen, and teaching skills to drive sales, enhance customer #bestincenter experience, and build a high-performing culinary team.
Key ResponsibilitiesLeadership & Team Development· Recruit, develop and retain a high-performing team to meet the business needs of both culinary and retail.· Lead, coach, and inspire associates to exceed performance expectations and uphold a positive team culture· Conduct regular performance evaluations, provide feedback, and create development plans to support individual and team growth.Customer Experience & Brand Representation· Create a welcoming and inspiring environment that enhances customer loyalty.· Ensures an outstanding cooking class experience in every session by following provided recipes and game plans while holding employees accountable for quality and execution.· Work with store leadership to increase foot traffic and store engagement through cooking classes and private events.· Remain knowledgeable by staying up-to-date on products, utilizing available training, and seeking additional resources as needed.· Ensure exceptional customer experience by leading a customer-focused culture.· Oversees, addresses, and takes responsibility for all customer feedback related to the culinary program to maintain satisfaction and loyalty.Sales & Business Performance· Drive sales growth by developing and implementing strategies to enhance the culinary business.· Analyze key performance metrics daily and leverage insights to optimize store performance.· Ensure achievement of sales goals and financial targets through effective merchandising, marketing, and customer engagement.Operations & Compliance· Oversee daily store operations, ensuring compliance with company policies and procedures.· Ensure adherence to health, safety, and food sanitation regulations· Maintain accurate inventory levels, minimize shrink, and control supply and culinary expenses.· May handle liquor, wine, and beer in compliance with state and location alcohol regulations, company policies, including enforcing age restrictions.· Ensure store safety and cleanliness, addressing any maintenance needs promptly.· Maintains the accuracy and integrity of employee records, including but not limited to time and attendance data, food safety certifications, and personal information.· Adhere to applicable wage and hour laws. Accurately records time worked according to SLT Policy.· Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.
Physical Requirements· Ability to communicate verbally and work cooperatively with associates and customers· Ability to remain standing for up to 5 hours at a time· Ability to move about the store coaching and directing associates and/or class participants while selling to customers· The capability to accurately p
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