Program Coordinator MQM, Fuqua School of Business

Duke University:

 

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

 

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Occupational Summary

The MQM Program Coordinator provides significant support to the Master of Quantitative Management: Business Analytics (MQM:BA) program while also engaging with the additional two one-year programs: Master of Management Studies (MMS) and Master in Business, Climate, and Sustainability (MBCS). This role is responsible for supporting the planning and coordination of MQM:BA program-led and student-led events.  In addition, the Program Coordinator will serve as a point of contact for students via program-wide communication and periodic individual student support. Work will be both individual and team-based. This position requires evening and weekend availability as needed.

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Work Performed

Program Sponsored Event Planning, Execution, and Evaluation

·         Help plan, coordinate, and assist with social, co-curricular, and academic programming for students. This includes but is not limited to: orientation, graduation, Winterfest (Fuqua-wide event), Duke Chapel climbs, beginning of term events, end of term events, social events (e.g. BINGO, trivia), technical workshops, data competitions, and guest speakers. Planning logistics includes, but is not limited to: room reservations, catering, placing orders for event supplies, including promotional materials, room setup, distributing materials, creating attendance sheets and name tags, generating parking passes, and meeting special guests.

·         Provide event overview in a timely manner. Communicate with staff to outline roles and responsibilities.

·         Monitor and evaluate the event planning process for large and small events. Recommend and implement modifications as needed to enhance student experience.

Student Support

·         Assist the student leadership association with event planning. This includes but is not limited to: idea generation, knowledge of Fuqua and Duke policies regarding event planning, suggesting catering/food service, connecting students with appropriate internal and external vendors, and ordering materials.  

·         Supervise students when needed during student-led events.

·         Periodic coaching of students in areas such as time management, class preparation, team dynamics, navigating friendships, transition to Durham, transportation, travel, etc.

·         Refer students to relevant staff members for deeper/more critical/time-sensitive concerns is essential.

·         Help collect and maintain resources for student engagement and support, including but not limited to: academic, student life, team building, and health and wellness.

·         Support staff, as needed, to help students with testing accommodations. 

·         Support staff, as needed, to help students return from a leave of absence.

Student Communication

·         Monitor and respond to incoming student questions. Questions are variable and can include, but are not limited to: class schedules, student health insurance, visas, housing, safety, shopping, and dining.

·         Compile and distribute weekly newsletters for students during the academic year. Responsibilities include but are not limited to: adding/updating events on the student calendar, promotion of Fuqua and Duke-wide resources and opportunities, notifications of class/room changes, and providing resources for cultural, spiritual, and identity centers. Responsible for accuracy in all printed and electronic materials and correspondence.

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