Client Success Coordinator

The role
 
We're looking for a Client Success Coordinator to join our team in North America and become an integral part of our Client Services function.
 
This is an on-site role out of our New York office.
 
Base salary range - $53,761 - $65,000
 
 
Working at WGSN
Together, we create tomorrow 
 
A career with WGSN is fast-paced, exciting and full of opportunities to grow and develop. We're a team of consumer and design trend forecasters, content creators, designers, data analysts, advisory consultants and much more, united by a common goal: to create tomorrow. 
 
WGSN's trusted consumer and design forecasts power outstanding product design, enabling our customers to create a better future. Our services cover consumer insights, beauty, consumer tech, fashion, interiors, lifestyle, food and drink forecasting, data analytics and expert advisory. If you are an expert in your field, we want to hear from you. 
  
 
Role overview 
 
We are looking for a Client Success Coordinator to support the needs of WGSN's clients by ensuring that they have a positive experience throughout their entire subscription period. The main role of the Client Success Coordinator is to help maximize WGSN clients’ and end-users’ experience through the flawless execution of first-class client support. 
 
 
The team
 
We have a high performing team who are diverse and based all over the US. The Client Success team works within the North American Sales team. The team has worked incredibly hard over the past year to achieve outstanding results. They are true winners!
 
You will be joining this integral team where support, learning and team spirit will allow you to settle comfortably into the role.