Technician II, Water Quality - (26-WQ&T-813012-075)

The intent of this job description is to provide a representative summary of the major duties, locations, and responsibilities performed by incumbent(s) in this job.  Incumbent(s) may not be required to perform all duties in this description, and incumbent(s) may be required to perform work-related tasks other than those specifically listed in this description.  This job description is not a “contract” between the employee and the Authority.  The job duties and essential functions may be changed at the discretion of the General Manager.

General

Job Title:

Technician II, Water Quality

Job Code:

T0066

Supervises Directly:

No

New or Revised:

Revised

Regular or At-Will:

Regular

Date Last Revised:

10/2/2025

Exempt or Non-Exempt:

Non-Exempt

Compensation Approval Signature:

Union/ Non-Union:

Union

Department Name and Division: 

Water-Quality and Technology, Operations

Salary Schedule: 

District Service (DS)

Cost Center Code:   

813012

Grade:

DS09

Essential Position:

Yes

Reports To:

Supervisor, Water Quality

EEO Code:

Technicians

Work Format

In-Person

Who We Are & What We Do:

At DC Water, we provide more than 700,000 District of Columbia residents and 24.6 million annual visitors with essential water, wastewater, and stormwater services. DC Water also provides wholesale wastewater treatment services for 1.8 million people in Montgomery and Prince George's counties in Maryland, and Fairfax and Loudoun counties in Virginia. We aspire to be known for superior service, ingenuity, and stewardship to advance the health and well-being of our diverse workforce and communities. To achieve this vision, we commit to our shared mission every day—exceeding expectations by providing high quality water services in a safe, environmentally friendly, and efficient manner.

Role Description:

The Technician II, Water Quality is responsible for the day-to-day physical mechanics of the water quality programs. Collects samples, conducts water quality testing, communicates with customers and other DC Water staff regarding water quality, and conducts data entry and analyses.

Essential Duties & Responsibilities:

• Collects water samples from hydrants and inside buildings throughout the District. Performs hydrant sampling using proper sampling methods and equipment.

• Conducts field and bench analysis for water quality parameters such as pH, hardness, total chlorine, fluoride, conductivity, etc.

• Compiles data for all water quality activities, enters data into Access and other databases, and writes reports.

• Conducts customer complaint investigations in homes and commercial buildings. Communicates with customers about their water quality concerns and the testing and results.

• Communicates with other Water Services branches and departments regarding water quality and operations.

• Evaluates operational activity in