Director, Sales Operations Business Partner - LHH Global Sales

Director, Sales Operations Business Partner – LHH Global Sales

The primary responsibility of this position is to work proactively and to directly partner with the LHH Global Heads of Sales for all major markets and Rest of Europe region and to act as the single point of contact for all Global Account Directors who report into the Global Sales organization. This role is a trusted partner to the Head of Sales for LHH, responsible for developing an in-depth understanding of Global Sales priorities, challenges and needs across all verticals. The Sales Operations Business partner will drive the business forward plus identify, prioritize, and lead projects and initiatives in partnership with other internal sales support functional teams that maximize business results and drive operational efficiencies for the Global Account Directors. This role solidifies OneLHH and supports the Global Team who sell all services to our top revenue-generating clients.

 Location: UK, Spain or other European location where LHH has a strong presence. 

Key Responsibilities

• Serve as a trusted partner to Global Sales leadership, influencing strategic priorities and decision-making through data-driven insights and a deep understanding of aspects of the OneLHH business.
• Own source-of-truth, OneLHH reporting for Global Strategic accounts, including ensuring maximum visibility and utilization by Global Team, and partnering with development teams on enhancements and future strategy of reporting.
• Work proactively to identify and prioritize highest impact projects and initiatives relevant to the Global Sales team, and ensure visibility, awareness and accessibility to the whole team.
• Partner with Global Account Director community to drive a culture of accountability with implemented Global Sales processes, technology and specific GAD sales tool kit.
• Implement and track consistent Global Sales KPI’s/metrics and provide sustainable and ad-hoc reporting & analysis to leadership for revenue optimization action.
• Use data-driven insights to advise on essential internal processes such as account segmentation, forecasting, territory planning, quota assignment, and resolve stakeholder questions from leadership and Global Account Directors regarding these topics.
• Partner with Head of Global Sales to define metrics for management cadence, GAD account operational reviews and executive leadership meetings, and present at these meetings, where applicable, as the subject matter expert.
• Facilitation of quarterly commission plan and payment process for all global roles supporting Global Strategic accounts.
• Identify pain points and opport