Program Manager, GTM Enablement

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About The Role:

The GTM (Go-To-Market) Enablement Content Manager at Glean will be responsible for developing and executing enablement curriculum and content that supports GTM teams (Sales, SE, Customer Outcomes, Business Development). This role requires a dynamic, collaborative, proactive individual who specializes in onboarding curriculum and content creation, develops and delivers quarterly in-person new hire workshops, and possesses strong executive presence and presentation skills.

You will:

1. Curriculum and content development
   • This should be a workflow-centered, AI-supported curriculum that helps new hires with what they need to know and what they need to do as they begin advancing through the Glean deal cycle. 
• Utilizing Glean’s AI capabilities, amplify the Glean|GOES onboarding program through the thoughtful creation, delivery and maintenance of key onboarding curricula and resources; enabling new hires to meet and exceed key performance metrics in their first 90 days and beyond
• Identify and tailor content to specific roles (e.g. AE, SEs, BDRs, AIOMs) segments (Commercial/Corporate, Enterprise/Majors, Strategic); delivering a specialized and impactful onboarding experience from Day 1
2. Develop and manage a quarterly new hire BOOSTcamp
   • This workshop is part of the larger Glean|GOES framework. The purpose is to build upon the Glean and sales fundamentals established via virtual training and self-paced learning within a new hires first 30 days; empowering them with a safe, collaborative space to practice and hone their craft. New hires are required to be at Glean for at least two weeks before attending “BOOST.”
• Plan, organize, and deliver engaging and interactive quarterly new hire workshops (BOOSTcamp) in partnership with sales leaders and subject matter experts.
•  Track and report on the progress and success of the workshops, making adjustments as needed to improve the experience and outcomes for new hires.
3. Communication and collaboration
• Serve as a liaison between the GTM enablement team and other Glean departments, especially Marketing, to ensure onboarding content is highly relevant, actionable and aligned to a rapidly growing and evolving business.

      4. Executive presence and presentation skills

• Demonstrate strong executive presence to effectively communicate with cross-functional teams and senior leadership and deliver engaging presentations and training sessions

About you:

• 4+ years of experience in a curriculum development or enablement project/program management or specialist role, preferably within a technology or market-leading company
• Strong organizational, content development and project management skills 
• Ability to prioritize, delivering high quality work in a fast-paced environment
• Excellent communication and collaboration skills; no egos!
• Proficiency in using GenAI - extra points for being a Glean user
• Prior sales experience a plus
• Passion for continuous learning and development

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