Water Restoration Project Manager

Overview

Roto-Rooter is the name that home owners and businesses have turned to for over 80 years for their plumbing and drain cleaning troubles.  Our newest division, water restoration, is growing quickly, and we are adding additional team members.

Responsibilities

As our Water Restoration Project Manager, your responsibilities will include:

• Interact with customers, develop scope of work and work plan, monitor progress
• Service as primary contact for the customer
• Ensures customer satisfaction
• Prepares/reviews estimates, acts as liaison with insurance companies, and interacts with other company personnel on collections
• Ensures that technicians perform work in keeping with IICRC and RRSC guidelines
• Performs water restoration sales and technician functions when needed
• Ensures all documentation is complete
• Manage and supervise all water restoration crews

Requirements

• Knowledge of water Restoration industry and practices and insurance reimbursement for water mitigation claims
• Strong customer service focus and able to communicate effectively with customers
• Able to work in a fast paced environment 
• Fluent using Xactimate software

Benefits

At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:

 

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan
• Tuition Reimbursement
• Profit sharing
• We follow all CDC safety guidelines to protect our employees and customers from COVID-19.

 

Roto-Rooter offers excellent career paths for military personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that your service training, and the military structure you're used to, are a great fit in our company.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.

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