Senior Manager, Data Management

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Data Analytics

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$104,600.00 - $172,700.00

Target Openings

1

What Is the Opportunity?

This position is for a Sr Manager, Data Management on the Business Insurance Data Call team. This individual will be responsible for leading a team of professionals responsible for complying with information requests from a variety of constituents including departments of insurance, boards and bureaus, and Corporate Tax. As a Sr Manager, Data Management, you will influence strategies to promote effective data governance practices to ensure that data provided is consistent, trustworthy, and doesn't get misused. You will measure accuracy, completeness, consistency, and reliability of data to embody and promote Traveler's data culture values. Consulting with business partners, you will drive the adoption of data management, governance and metadata policies, standards, and best practices within the Data Call team in order to demonstrate the tangible value of strong data governance. You will provide leadership by setting priorities, assigning work and coaching team members. Leveraging your understanding of the data ecosystem, business process and decision-making, as well as the data value chain, you will handle customer requests of advanced complexity for changes to data management tools in order to determine impact on existing systems, process and develop appropriate specifications, enhancements, and procedures to comply.

What Will You Do?

• Develop the process of managing the availability, usability, integrity security and privacy of the data.
• Collaborate with partners to design, develop and implementation of innovative governance practices, roles, responsibilities.
• Responsible for procedures, processes, and support the development of remediation plans to assure data quality for business purposes.
• Perform complex data profiling and analysis; communicates results in support of data quality processes.
• Partner with business customers to recommend, develop, maintain and prioritize business data quality requirements, specifications, and rules.
• Define and support the rollout and adoption of metadata repository, data catalog, reference data management, and data lineage capabilities.
• Work with business customers to ensure appropriate naming definitions and standards are being followed.
• Leverage knowledge of data models, data relationships, mapping lineage, business rules and processes to ensure that solutions meet operational and business needs.
• Analyze medium complexity customer requests (internal or external, e.g. data calls) for changes to production systems, determine impact on existing systems, process and develop appropriate specifications, enhancements, and/or procedures to comply.
• Facilitate the root cause analysis and resolution of business data issues, including proposal and implementation of specification or procedural changes to address issue, working with impacted areas.
• Leverage tools, processes, and workflows to capture knowledge, find information and maintain its relevance.
• Articulate guiding principles and frameworks that align with the strategic vision.
• Lead the creation, maintenance and governance of taxonomies and ensures its applicability to content and/or data."
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Demonstrated experience with ETL / Data Integration tools, one or more Data platforms, and Cloud Computing Technologies and related emerging technology.
• Prior experience with one or more of the following Tools and languages – SQL, Teradata, Python, Hive, MicroStrategy, Ab Initio, Messaging, NoSQL.
• Ability to understand metadata management, including metadata management, lineage, and cataloging.
• Ability to effe