Project Coordinator

Job Description:

Pluralsight’s technology skills library is a collection of a number of more specific technology audiences. The Skills domain teams are businesses inside of the larger Skills business focused primarily on the Individual Learner for specific technology domains. This focus includes the acquisition of authors, planning of content, effectiveness of content, messaging around and GTM alignment of the content and experiences for learners of that domain.

The Skills Project Coordinator works within a single Skills domain unit, and is an enthusiastic leader who cares deeply about technology education. This role is responsible for managing the complete lifecycle of a portfolio of skills, including commissioning, monitoring, and ensuring the timely maintenance of all of the content within those skills.

Who you’re committed to being:

• A self-motivated, detail-oriented person with well-developed time management skills

• Someone who is committed to providing fresh, high-quality learning content to our customers

• Someone who is committed to delivering an excellent experience to our internal and external content creators

• A powerful and organized communicator who can help direct our content creators to the opportunities that help achieve the company’s mission

• Someone who enjoys owning a portfolio of projects throughout an ongoing lifecycle

• A competent multitasker who can successfully juggle multiple tasks throughout the day

• Exceptionally efficient and proactive in an autonomous environment

• Passionate about creating with possibility. Matching innovative opportunities with the right experts and delivering the absolute best quality content for Pluralsight learners

What you’ll do:

• Complete ownership of a portfolio of technology skills, including all content items within each skill. Once learning plans are delivered to you from our curriculum team, it will be your job to engage the right content creators to create the content in a timely fashion. You will also monitor and maintain your skills for engagement, quality, and freshness, by working with our content creators

• Detailed and timely recordkeeping in a variety of systems, including Salesforce.com, Docusign, and internal proprietary systems

• Regular reporting on the status of your portfolio

• Maintaining excellent professional relationships with external content creators to create and maintain your portfolio

• Working closely with Author Community Managers to recruit and onboard new content creators as needed to complete and maintain your portfolio

• Working closely with Content Producers in various modalities to track content completion, deadlines, and other details

• Working closely with Curriculum Planners to ensure our content creators are creating the needed content for your portfolio

• Maintaining and improving time-to-publication, freshness, and other metrics about the content in your portfolio

• Onboarding of Authors to the Pluralsight community and setting them up for opportunities and success

• Completeness and accuracy of outlines / project materials & items

Experience you’ll bring:

• Experience as a project coordinator, account/customer success manager or equivalent

• Good project management experience. Professional certification is not required

• Strong organizational experience with an intense focus on details

• Strong interpersonal professional communication experience, both verbal and written

Requirements:

• Basic understanding of software development languages.

• Experience with Salesforce is strongly preferred

Travel Requirements:

While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.

Why you’ll love working here:

• We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fr