Business Process Analyst Sr. Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position

 Position Overview: The Business Operations Sr. Manager will report to the Vice President Product Quality and with other senior leaders govern strategic initiatives, monitor, and identify operational efficiency metrics / programs, and key CIP/WIN goals, and ensure effective communication across the Product Quality (PQ) organization. This role requires a blend of strategic thinking, operational expertise, and excellent interpersonal skills.

Essential Job Duties 

• Strategic Planning and Execution:
  • Partner with the VP Product Quality and PQ Leadership Team to develop and implement the organizational strategic plan.
  • Monitor progress on strategic initiatives and provide regular project / program updates to the QARA LT.
  • Identify opportunities for growth and improvement within the organization.
• Operational Management:
  • Establish, control, and monitor strategic plans, and CIP / WIN goals
  • Implement and improve business processes to enhance efficiency and productivity.
  • Coordinate cross-functional projects and initiatives, ensuring timely and successful completion.
• Communication and Coordination:
  • Act as a liaison between the VP Product Quality, senior management, and other staff members.
  • Managing and coordinating meetings, including preparing agendas, taking minutes, and following up on action items.
  • Facilitate effective communication within the Product Quality organization through the coordination and facilitation of all employee meetings; site townhalls, and QORs.
  • Prepare and manage internal and external communications on behalf of the VP Product Quality.
• Project Management:
  • Lead and manage special projects as directed by the VP Product Quality.
  • Oversee and govern projects and initiatives are delivered on time, within scope, and on-budget.
  • Manage program communications and report status updates and key decisions via regular status reports and ensure visibility to core team and all levels of leadership.
• Team Leadership and Development:
  • Mentor and support the professional development of team members.
  • Foster a positive and productive work environment.
  • Lead by example, demonstrating the organization’s values and culture.

Qualifications

Preferred Skills and Experience

• Experience in data analysis and budget management
• Consulting experience, with a focus on operations management
• Proven success in a project coordination/management role
• Nimble business mind, focused on developing creative solutions
• Strong project-reporting skills, with focus on interdepartmental communication`
• Preferred  7-10 years of experience in a strategic, operational, or executive role. Previous experience as a Chief of Staff or similar position is highly desirable.

Qualifications:

• Education: Minimum Bachelor’s degree in Business Administration, Management, or a related field. An MBA or other advanced degree is preferred.
• Experience: a minimum of 12 years of related experience with a University degree; or 8 years experience and a Master’s degree; or a PhD with 5